Access Services Manager/Library Circulation Supervisor

Tarleton State University•Austin, TX

61d•$49,000 - $68,331•Onsite

About The Position

Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of Access Services Manager in the Department of University Libraries. As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives-on campus and beyond. Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco, along with a robust online community that extends our reach even further. At the heart of it all is Stephenville, where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere. No matter where you're located-on campus or online-you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond. The Access Services Manager, under the direction of the Associate Director for Access & Collection Services, manages the Access Services Department of the Library. This position will play a pivotal role in ensuring seamless access to library resources for students, faculty, and staff and offers a unique opportunity to contribute to the strategic development of library services while supporting the university's mission of academic excellence. Serves as a Campus Security Authority (CSA). Located on-site at the Stephenville, Texas campus. Hours are typically: Tuesday - Saturday (Tues-Fri 7 am to 4 pm and Saturday 11 am to 8 pm), exceptions to the schedule are expected for holidays and university related breaks and scheduling.

Requirements

Bachelor's degree or equivalent combination of education and experience.
Five years of related experience.
Knowledge of academic library functions at an advanced level
Comprehensive knowledge of word processing and spreadsheet applications.
Ability to multi-task.
Excellent communication skills.
Ability to work independently, as a team member, and as a team leader.

Responsibilities

Primary responsibility for planning, coordination, and administration of the Access Services Department, which includes circulation; resource sharing services including interlibrary loan and document delivery; course reserves; web-based services; stacks maintenance, collection inventory, and use of meeting facilities.
Duties include, but are not limited to: hires, trains, monitors, directs, and evaluates the work of Access Services personnel to ensure quality, adherence to policies and procedures, accuracy and productivity, and a collaborative working environment.
Plans and supervises the orientation and in-service training of Access Services personnel and holds routine staff meetings to ensure consistent delivery of library access services.
Establishes expert user knowledge of the ILS system to oversee the library's online circulation, reserve, and inventory subsystems and train staff effectively.
Responsible for maintaining comprehensive knowledge of all interlibrary loan policies and procedures (local, state, and national).
Compiles data needed to assess effectiveness of access services and prepare reports as directed.
Maintains effective relationships with library staff and Tarleton State community, disseminates information to promote use of both traditional and web-based services and projects a positive image of services and staff.
Maintains detailed, accurate, and timely user records, including library fines, patron notifications, fine collection, and library hold requests.
Maintain statistics relevant to the department, including TexShare usage, gate count and people count as well as monitoring other stats required within the Access Services Department.
Collaborates with technology staff, Associate Director, and Cataloging staff regarding integrated library system issues, inventory, and database maintenance.
Collaborates with the Evening Supervisor with scheduling of student workers to optimize use of allocated hours/funds and ensure enforcement of library policies.
Makes budget recommendations for Access Services. Collaborates with the Access Services staff and administration to create and execute strategic planning for services to support the goals and priorities of the library.
Maintains policy and procedure manuals for Access Services to ensure consistency of service. Enforces regulations and policies concerning the use of library materials in a fair and professional manner.
Collaborates with the Business Office, technology staff, and Associate Director to ensure successful transfer of patron fines to Texan Bill Pay and assists with troubleshooting, as necessary.
Assists Evening Supervisor with maintenance of the library's upper and lower-level stacks.
Communicating and processing faculty requests for physical and electronic course reserves ensuring that Copyright guidelines are met.
Serve as primary library contact for Texan Card, photocopier services, reciprocal borrowing, TexShare, and distance services.
Oversees the TexShare card application process both creation and dispersal of cards.
Supports Distance Learners by coordinating with Tarleton State University's global campuses and online students' delivery of library materials.
Assists and instructs patrons with the use of databases, reference tools, and other library equipment.
Maintains working knowledge of library equipment and troubleshoots as needed.
Makes critical decisions regarding the operation of the library using calm, logical approaches to problems and emergencies and contacting appropriate emergency University/Library personnel as necessary and ensuring the security of the facility.
Assists other library departments when staffing, and patron demand requires.
Performs other duties as assigned as well as maintaining professional development through membership on university committees and professional organizations, attendance at workshops, and community activities.

Benefits

Family Education Benefit (Tuition Scholarship) - scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment.
Masters Educational Assistance - is designed to invest in and assist employees further their knowledge, skills, and job effectiveness through 100% of eligible tuition and fees being paid on enrollment.
Fully covered employee health insurance
Reimbursement of Insurance Premium Deductions!
Dental insurance
Vision insurance
Retirement and Insurance programs
Paid sick leave
Holiday pay
Vacation
Longevity pay
Paid Birthday Leave
Complimentary tickets to all Athletic and Performing Fine Arts events!
Employee Wellness Release Time
Staff Gym Membership Discount with Campus Recreation
and other Tarleton Discounts