Access Services Librarian

University of Southern Indiana • Evansville, IN

4d • $47,000 - $50,000

About The Position

The Access Services Librarian provides leadership and oversight for circulation, course reserves, and interlibrary loan (ILL) services, ensuring high-quality, user-centered library experiences. This role coordinates policies, workflows, and assessment across these areas, fostering collaboration with other library units and across campus.

Requirements

• American Library Association-accredited Master of Library Science/Master of Library and Information Science degree required
• Minimum of 2 years of experience in a library circulation or interlibrary loan unit
• Demonstrated knowledge of circulation or ILL operations
• Proficiency with integrated library systems and library service platforms
• Excellent communication and problem-solving skills
• Excellent interpersonal, verbal, organizational, and written communication skills; strong public service orientation; ability to work independently and collaboratively; must be self-motivated; demonstrated flexibility and attention to detail
• Ability to regularly update technology skills and/or transition to new software
• Must be able to effectively serve and communicate with a diverse group of internal and external individuals, particularly USI faculty members and students, and staff members from other units on campus
• Must be able to accurately interpret and explain policies to library users
• Demonstrated ability to effectively manage change
• Demonstrated ability to participate in collegial processes, including service to the library, university, and community
• Must present a professional demeanor while meeting deadlines and achieving critical outcomes, even under demanding conditions, such as multiple priorities and short-notice deadlines

Nice To Haves

• 2 years of experience in an academic library preferred
• Strong supervisory and team-building skills, with experience managing diverse teams preferred

Responsibilities

• Manage day-to-day circulation, course reserves, and ILL operations, ensuring smooth service delivery and excellent customer service to library users
• Supervise, train, and evaluate circulation, course reserves, and ILL staff members, ensuring equitable workloads and professional development opportunities
• Maintain collection organization, overseeing shelving, stack maintenance, and inventory processes to support collection integrity
• Coordinate policies and procedures across circulation, ILL, and course reserves to ensure consistency, efficiency, and compliance with institutional and regulatory standards
• Address complex user issues and liaise with other library units or university departments as needed to resolve problems
• Serve as a contact for issues with the library building
• Coordinate with the Associate Director for Resource Management and User Experience in ongoing collection maintenance and assessment
• Collect, analyze, and report data on circulation, ILL, user interactions, and course reserves activity to inform decision-making and support assessment activities
• Other duties as assigned

Benefits

• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Vacation and sick time
• Holiday pay
• Free access to Recreation, Fitness & Wellness Center.
• Access to on-campus University Health Center and Dental Hygiene Clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees