Access Coordinator III

University of Arkansas System • Little Rock, AR

1d • Onsite

About The Position

This Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Requirements

• High School, GED, or formal educational equivalent
• Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment
• Good communication skills
• Basic proficiency with computers (preferably MS Office)
• Excellent telephone etiquette skills
• General knowledge of office machines including printers and scanners
• Excellent customer service skills
• Knowledge of basic medical terminology

Nice To Haves

• Bachelor’s Degree
• CHAA Certification
• Call center experience
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge of basic medical terminology

Responsibilities

• Function as a patient resource for all scheduling and billing questions
• Facilitate comprehensive patient data collections
• Facilitate timely and accurate billing
• Facilitate prompt collections of payment for services rendered
• Facilitate scheduling coordination and conflicts
• Perform all duties of the Access Coordinator I & II level
• Perform other duties to support the patient care activities as needed
• Collects and posts payments and issues receipts
• Reconciles daily deposit and batch dollars
• Counsels patients on any and all related financial information
• Conducts insurance verification and benefits explanation by running eligibility on patients
• Requests outside records and gathers outside medical records from referrals
• Files patient charts as needed
• Conducts authorizations and pre-certifications
• Tracks pre-authorizations
• Maintains referrals
• Ensures adequate stock of supplies
• Cleans and maintains equipment and waiting rooms

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees