Access Coordinator III - Cancer Institute

University of Arkansas•Little Rock, AR

2d•$16

About The Position

The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Requirements

High School Diploma or GED PLUS Three (3) years experience in registration, billing, or scheduling in a healthcare environment
Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge in basic medical terminology.

Nice To Haves

CHAA Certification

Responsibilities

Records daily and monthly statistics and communicates any medical records issues
Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
Collects and posts payments and issues receipts.
Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
Performs other duties as assigned
All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service.
All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.