Scheduling Coordinator- TriHealth Cancer Institute

TriHealth•Montgomery, OH

10h•Onsite

About The Position

Join the TriHealth Cancer & Blood Institute—Cincinnati’s largest adult personalized medicine program—where you’ll be part of a multidisciplinary team delivering truly coordinated, patient centered care. With more than 40 specialized providers and the region’s highest number of Oncology Certified Nurses, we empower our teams with the expertise, resources, and system-based support proven to improve outcomes. Here, you’ll make a meaningful impact every day, guiding patients and families through their toughest moments with advanced treatments, compassion, and fearless commitment. Location: 10506A Montgomery Rd Suite 103, Montgomery, OH 45242 Work Schedule: Full-Time (80 hours bi-weekly) M-F 8am-4:30pm Incentives & Benefits: In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits Job Overview: This position is responsible for providing clerical support functions including, scheduling, reception of patients, ordering exams, answering the telephone, filing and maintaining medical records. This position demonstrates a working knowledge of the Epic scheduling system. Assists technologists and nurses when needed. Coordinates daily activities for timely completion of tasks and maintains office supply inventory.

Requirements

High School Diploma or GED Degree (Required)
Up to 1 year experience exposure to professional environment (Required)
Knowledge of Microsoft Office suite

Responsibilities

Encourage/Support Continuous Learning/Improvement: Alerting of issues; Recommending changes
Follows regulatory compliance/departmental process LMRP
Productivity: number procedures scheduled, percent of time on phone and available.
Quality - Accuracy of scheduling Facility/procedure Demographic information
Team work and flexibility. Is flexible to meet department needs. Picks up extra time, works over when needed. Mentors new employees.
Telephonic Customer Skills - Follows scripting -Quality and Service- Problem solve customer needs Anticipates customer needs Complies with phone monitoring skill sheet.