Access Coordinator II - PT - 10:30a-7p; e/o wknd & e/o hol.

ChristianaCare • Newark, DE

4d • $20 - $30 • Onsite

About The Position

PRIMARY FUNCTION: To promote patient and physician satisfaction through proactive patient access activities. Collaborates with physicians/offices, patients and interdepartmental staff to ensure a seamless delivery of patient care and appropriate fiscal management of the encounter.

Requirements

• Associate degree in Business/Medical related field preferred.
• Two years' experience in a medical, financial or marketing institution preferred.
• Previous insurance or third-party experience is preferred
• Ability to manage multiple software/websites simultaneously
• An equivalent combination of education and experience may be substituted.
• Onsite Christiana, Union & Wilmington Hospital Caregivers: Ability to travel and work at either site depending upon department needs.

Responsibilities

• Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters.
• Registration of encounters as dictated to meet the clinical/fiscals need of the patient and institution.
• Responsible for determining and collecting pre-service or point-of-service payments in assigned outpatient, inpatient, emergency department, or call center settings.
• Collection efforts may also include past due balances.
• Be well-versed in payment plan and financial assistance options that are available to patients, and present options to resolve patient liability, as needed.
• Must be prepared to educate patient on their financial responsibility, according to their benefit plan, as needed.
• Maintains a solid working knowledge base of third-party specifics relative to area of practice.
• Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and maximize delivery of patient care.
• Performs assigned work safely, adhering to established safety rules and practices.
• Reports any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors in a timely manner.

Benefits

• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
• To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree