Access Control & Project Coordinator

The Salvation Army•Southfield, MI

2d•$22 - $24

About The Position

The Access Control & Project Coordinator plays a key role in supporting SMU’s operational excellence by managing access control systems, event logistics, classroom scheduling, and work order processing across all four campuses. This multifaceted position ensures campus security, operational efficiency, and outstanding service delivery through seamless coordination with departments, vendors, and university stakeholders.

Requirements

High School diploma or general education degree (GED) some college preferred
Four years related experience working in high traffic, people-oriented environment; camera observing and badging system
Majority of activity is deskwork; it does include daily walking tours of the facility, interacting regularly with SMU Community.
As needed walking duties include posting signs, visual security checks, and verbal follow-through with Staff and Faculty.
Physical ability to lift, bend, push, pull, kneel, stand, walk
Must be able to express or exchange ideas by means of effective verbal communications
Ability to receive detailed information through verbal communication
Light lifting up to 40 pounds

Responsibilities

Create, distribute, and manage identification badges for students, faculty, staff, and visitors.
Assign and update access levels to ensure accurate and secure campus entry permissions.
Coordinate supply ordering and collaborate with campus administrators to meet program-specific badging needs.
Obtain cost estimates, process invoices, and oversee vendor performance for access-related supplies and services.
Plan and allocate university spaces for internal and external events.
Coordinate with Media Services, Risk Management, EVS Housekeeping, and Catering to ensure full logistical support—including equipment, setup, security, and cleanup.
Deliver excellent customer service to guests, faculty, staff, and event organizers.
Manage academic classroom assignments each term using the 25Live scheduling system.
Work closely with faculty and staff to process room requests and accommodate changes as needed.
Oversee TDX work orders to ensure timely and accurate issue resolution.
Communicate proactively with the SMU community, providing updates and maintaining transparency.
Collaborate with the engineering team to troubleshoot and resolve facilities-related problems efficiently.