Access and Connection Facilitator

Marrakech Inc. • West Haven, CT

1d

About The Position

The Access and Connection Facilitator is responsible for promoting full community integration for individuals supported by Marrakech, Inc. This includes conducting evaluations, developing individualized community connection plans, and collaborating with internal teams and external organizations to facilitate access to social, cultural, religious, advocacy, volunteer, and educational opportunities.

Requirements

• Bachelor's degree in a Human Service related field.
• Ten years of experience working with people who have a developmental or other disability in a variety of settings.
• Knowledge of the disability service systems and school systems as well as community resources required.
• Two years must include supervisory responsibilities.

Responsibilities

• Represents Marrakech, Inc. and its programs to diverse audiences.
• Establishes and maintains regular communication with the Department of Developmental Services (DDS) to obtain referrals via the Notice of Opportunity process.
• Responds to inquiries regarding services and provides appropriate resources.
• Ensures compliance with laws related to advertising for housing and roommate situations.
• Leads the DDS Admissions Committee and reviews high-risk cases with the Executive Committee.
• Manages the admissions process, aiming to reduce unpaid vacancies across programs.
• Researches and presents new service development opportunities.
• Manages the full RFP process including site visits, program planning, building needs assessment, and budget development.
• Oversees new program development through to licensing and operation, ensuring timely submission of proposals.
• Meets with individuals seeking services and completes Community Connections evaluations.
• Attends team meetings to support development and execution of community integration plans.
• Shares monthly updates on community events and resources across Connecticut.
• Facilitates ongoing access to community-based resources, including housing and social connections.
• Provides Person-Centered Thinking training to internal and external stakeholders.
• Mediates roommate disputes and assists with eviction processes when necessary.
• Offers referrals for evicted individuals and ensures ongoing maintenance of housing units in collaboration with Facilities.
• Leads the Marrakech Fair Housing Committee, addressing member concerns and applying for funding for apartments and renovations via various channels.
• Supports individuals with tailored behavioral guidelines based on service plans.
• Communicates plans clearly to staff and provides follow-up as needed.
• Ensures optimal placement in residential, employment, and service programs.
• Acts as a liaison with community partners, funding sources, and other agencies.
• Attends leadership and trade organization meetings, staying abreast of trends impacting individuals with disabilities.
• Submits monthly reports and continuously evaluates systems to enhance service quality.
• Participates in administrative on-call rotations.
• Applies new advancements in service design and delivery.
• Trains and supervises program staff, ensuring compliance with ICF, DDS, and CARF regulations.
• Operates both agency and personal vehicles safely and in accordance with state laws for work-related duties.

Benefits

• Paid time off (PTO) and Dedicated Sick Time
• Paid Holidays
• New Year’s Day
• Martin Luther King, Jr. Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Thanksgiving
• Christmas
• Paid and Unpaid Leave for:
• Bereavement
• Jury Duty
• Disaster Relief Volunteer
• Family and Non-FMLA Medical Leave
• Military Leave
• Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
• External Employee Assistance Program (EAP) (for full time employees)
• 401K and Profit Sharing Plan
• Educational Benefits, Including:
• DSP Credentialing through the NADSP
• Tuition Reimbursement
• Tuition discounts at local colleges and universities
• Access to Various Voluntary Insurances and Benefits
• Staff Recognition Program
• Other Financial Benefits, Including but not limited to:
• Dayforce Wallet (On-Demand Pay)
• Marrakech’s Homeownership Program
• Perfect Attendance Bonus Program
• Recruitment Referral Bonus
• Other Corporate Discount Programs

What This Job Offers

• Job Type: Full-time