ACBN System Administrator

General Dynamics Information Technology•International Falls, MN

3d•Onsite

About The Position

ACBN Systems Administrators configure, operate, and administer assigned on-premises and remote ACBN and Mission Partner Environment (MPE) systems. They optimize system operation and resource utilization and perform system capacity analysis to analyze and optimize system performance. They apply security solutions/patches and perform required upgrades. ACBN Systems Administrators perform demonstrations of MPE capabilities, as requested, at duty location and exercise locations across the theater to support building coalition partnerships and capability interoperability. They Provide training documentation and hands-on or remote training to government personnel across the theater, as required for new or existing MPE/ACBN capabilities, which include new connections or new applications. Manages Analyze System Logs and identify potential anomalies, incidents, or problems. Introduce and integrate new technologies into existing environments. Perform routine audits of systems and software. Perform backups and recovery Apply operating system updates, patches, and configuration changes. Install and configure new hardware, firmware, and software. Add, remove, or update user account information. Answer technical queries and assist customers. Document the system configuration Troubleshoot any anomalies, incidents, or problems. Tune and optimize system performance Configure, add, and delete file systems. Provide input into the ACBN portion of the continuity of operations plan (COOP), support testing as directed by the Government, and support execution per the COOP. Establish a system baseline and evaluate all system changes, upgrades, or replacements for impacts. Build and maintain a proper staging environment that mirrors (as closely as possible) the production environment. Test all updates or changes on the staging environment and obtain Government approval prior to implementing on the production environment. Initiate and maintain acceptable authorization and accreditation (A&A) status for all managed systems. Maintain all system devices (e.g., servers) IAW DISA Security Technical Implementation Guides (STIG) and U.S. Cyber Command (USCYBERCOM), Air Force Cyber Command (AFCYBER and 16 AF taskings). Take appropriate measures to respond to known and possible network attacks IAW applicable DoD policies, directives, and instructions. Ensure all Contractor managed items are configured to store and archive all system, device, application, and security event logs IAW DoD security policy. Audit and review all system, device, application, and security event logs IAW DoD security policy. Support and provide the necessary information (e.g., firewall logs, system logs, ad storage media) to the computer network defense service provider and other Government-designated organization in the performance of forensic analysis services when required. Provides Information Technology Services Management (ITSM) support, to include Incident/Problem, Change, Service Request and Knowledge Management support. Provides support for Systems Notices, Authorized Service Interruptions (ASI), and scheduled/unscheduled outages.

Requirements

Requires a minimum of four years’ experience, of which at least three years must be specialized experience in administrating computer systems.
General experience includes operations experience on a large-scale computer system or a multi-server local area network.
BA/BS in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance.
DoD 8570.01M IAT Level II Certification
US Citizenship Required
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret

Nice To Haves

Microsoft Certified Windows Server Hybrid Administrator Associate (AZ-800/801), VMWare VCP, VMWare VSphere, Azure Administrator Associate (AZ-104), or similar

Responsibilities

Configure, operate, and administer assigned on-premises and remote ACBN and Mission Partner Environment (MPE) systems.
Optimize system operation and resource utilization and perform system capacity analysis to analyze and optimize system performance.
Apply security solutions/patches and perform required upgrades.
Perform demonstrations of MPE capabilities, as requested, at duty location and exercise locations across the theater to support building coalition partnerships and capability interoperability.
Provide training documentation and hands-on or remote training to government personnel across the theater, as required for new or existing MPE/ACBN capabilities, which include new connections or new applications.
Manage Analyze System Logs and identify potential anomalies, incidents, or problems.
Introduce and integrate new technologies into existing environments.
Perform routine audits of systems and software.
Perform backups and recovery
Apply operating system updates, patches, and configuration changes.
Install and configure new hardware, firmware, and software.
Add, remove, or update user account information.
Answer technical queries and assist customers.
Document the system configuration
Troubleshoot any anomalies, incidents, or problems.
Tune and optimize system performance
Configure, add, and delete file systems.
Provide input into the ACBN portion of the continuity of operations plan (COOP), support testing as directed by the Government, and support execution per the COOP.
Establish a system baseline and evaluate all system changes, upgrades, or replacements for impacts.
Build and maintain a proper staging environment that mirrors (as closely as possible) the production environment.
Test all updates or changes on the staging environment and obtain Government approval prior to implementing on the production environment.
Initiate and maintain acceptable authorization and accreditation (A&A) status for all managed systems.
Maintain all system devices (e.g., servers) IAW DISA Security Technical Implementation Guides (STIG) and U.S. Cyber Command (USCYBERCOM), Air Force Cyber Command (AFCYBER and 16 AF taskings).
Take appropriate measures to respond to known and possible network attacks IAW applicable DoD policies, directives, and instructions.
Ensure all Contractor managed items are configured to store and archive all system, device, application, and security event logs IAW DoD security policy.
Audit and review all system, device, application, and security event logs IAW DoD security policy.
Support and provide the necessary information (e.g., firewall logs, system logs, ad storage media) to the computer network defense service provider and other Government-designated organization in the performance of forensic analysis services when required.
Provides Information Technology Services Management (ITSM) support, to include Incident/Problem, Change, Service Request and Knowledge Management support.
Provides support for Systems Notices, Authorized Service Interruptions (ASI), and scheduled/unscheduled outages.

Benefits

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

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