Full-Time Academy Market Attendant / Barista - DoubleTree by Hilton Philadelphia Center City
About The Position
Our Academy Attendant/Barista is responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Academy Attendant/Barista, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and acknowledge guests upon check-out from dining outlet Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary Respond to guest inquiries and requests in a timely, friendly and efficient manner
Requirements
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Responsibilities
- Greet and acknowledge guests upon check-out from dining outlet
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
- Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
