Hourly Pooled - ATS Student Technician
About The Position
Provide front line tech provisioning, equipment delivery and set-up, and in-person technical assistance. ATS Technicians provide diagnostics, and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones. All our services focus on assisting students, faculty and staff. We are a resource for internet access in the dorms and UW apartments, and facilitate a check out program consisting of laptops, tablets, and multimedia devices for students. During Summer semesters, technicians assist in the replacement of a large portion of the student lab computers.
Requirements
- Enrolled College Student
- Customer Service experience
- Working knowledge of consumer technology
- Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP
Nice To Haves
- Willingness to learn
- Flexibility to work where needed
- Communication, both verbal and written
- Motivation to take initiative
Responsibilities
- Provide front line tech provisioning
- Equipment delivery and set-up
- In-person technical assistance
- Diagnostics, and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones
- Resource for internet access in the dorms and UW apartments
- Facilitate a check out program consisting of laptops, tablets, and multimedia devices for students
- Assist in the replacement of a large portion of the student lab computers
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
