Academic Success Coach II

Texas A&M University System•Kingsville, TX

About The Position

The Academic Success Coach II is a full-time, grant-funded position responsible for supporting participants in developing the skills and motivation necessary to complete secondary education and successfully enroll in and complete postsecondary education. Under supervision, the position manages a caseload of students, providing academic, college, career, and financial aid advising. The role emphasizes individualized, student-centered planning, early intervention, and coordination of program activities such as Saturday Academies and Summer Components. This position contributes directly to improving student outcomes related to high school graduation, college enrollment, and degree attainment

Requirements

Education – Bachelor’s degree in applicable field or equivalent combination of education and experience.
Experience – Two years of related experience in student support services, advising, or educational programs.
Strong interpersonal, organizational, and communication skills, including the ability to effectively communicate both orally and in writing and deliver presentations
Ability to positively and professionally interact with students, staff, and diverse groups of various sizes
Ability to multitask, work cooperatively with others, and manage multiple responsibilities effectively
Knowledge of word processing, spreadsheet, database, and general office/instructional software applications
Ability to provide academic advising, student support services, and facilitate student learning and engagement
Knowledge of college admissions, financial aid processes, and student support resources
Knowledge of instructional methods and strategies for teaching individuals and groups, including active listening techniques
Ability to assess student needs and develop individualized educational plans
Ability to facilitate and adapt instructional content to meet diverse learning needs
Ability to maintain accurate records, documentation, and data reporting systems
Strong critical thinking skills, including the ability to comprehend, analyze, and apply information using inductive and deductive reasoning
Ability to move light materials such as program supplies and instructional resources
Ability to work in office and educational settings, including extended periods of sitting, standing, and presenting
This position is security sensitive
This position will require export-control authorization prior to starting employment
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules, and procedures
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
This position may direct and/or evaluate the work of others such as student mentors
This position may require work beyond normal office hours and/or weekends
This position may require travel for recruitment and program activities
This position is funded by grant funding and is contingent upon continuation of funding and satisfactory job performance

Nice To Haves

Bachelor’s degree in education, psychology, or related field from an accredited college/university
Experience working in a TRIO federal program or similar program
Experience providing case management services
Experience advising students on college admissions and financial aid processes

Responsibilities

Student Advising, Academic Support, and Case Management
Creates purposeful interactions between students and academic institutions to develop individualized, student-centered educational plans.
Assesses academic and supportive needs of participants to promote student success.
Provides academic advising, enrichment sessions, and tutoring coordination based on individual student needs.
Assists students with accessing online learning materials and academic resources.
Guides students in understanding curriculum requirements and the relationship between majors and careers.
Assists students in establishing goals that promote academic engagement, progress, and success.
Travels to target schools to meet with participants regarding academic progress, college readiness, and career preparation.
Maintains student records, tracks grades, and ensures accurate documentation.
Meets with target school personnel to obtain academic records for monitoring progress.
Implements early intervention strategies, including follow-up support for at-risk students.
Assists students in resolving academic and personal challenges and connects them with appropriate campus and community resources.
Monitors student academic progress and ensures program compliance.
Program Coordination, Recruitment, and Outreach
Identifies, recruits, and interviews program participants.
Reviews applications and ensures completeness and accuracy of required documentation.
Coordinates and participates in recruitment events at designated target schools.
Assists in planning and coordinating Saturday Academies and Summer Component programs.
Collaborates with TAMUK partner departments to prepare participants for program activities.
Coordinates and participates in field trips, college visits, cultural activities, and career exploration opportunities to enhance student development.
College, Career, and Financial Aid Advising
Provides goal-oriented advising prior to and throughout college to support informed educational decision-making.
Provides guidance on college admissions, financial aid, scholarship requirements, and other funding options.
Promotes and directs students to university resources for career exploration and planning.
Communicates academic policies and procedures, including probation, suspension, course withdrawal, and satisfactory academic progress requirements.
Administrative, Data Management, and Reporting
Maintains accurate program records, documentation, and reports in compliance with grant requirements.
Enters participant data and tracks outcomes in the Blumen system to support annual performance reporting and program objectives.
Submits travel requests and reconciles expenditures using the Emburse system.
Ensures data accuracy, integrity, and compliance with federal and institutional guidelines.
Supervision and Staff Support
Supervises, trains, and evaluates student workers, mentors, tutors, and/or part-time staff.
Assists in developing and managing tutoring schedules based on student needs and academic preparation.
Provides guidance and oversight to ensure quality service delivery, student support, and program compliance.
Other Duties as Assigned
The above represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
On-Campus Wellness Opportunities: This position is funded by grant funding and is contingent upon continuation of funding and satisfactory job performance
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Employee Tuition Assistance Program Book scholarships
Public Service Loan Forgiveness
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), dependent on position
Voluntary Tax Deferred Account/Deferred Compensation Plan
Employee Leave: 8+ hours of vacation per month 8 hours of sick leave per month 8 hours of paid Birthday leave 12-15 paid holidays per year