Academic Services Coordinator

Dynamic Campus•Greenville, NC

3d•Hybrid

About The Position

At our partner institution at Greenville University The Academic Services Professional is a multifaceted role, crucial for the efficient operation of various academic departments within the university, including the Faculty and Records Office. This position involves managing a broad spectrum of administrative tasks, from handling invoices and purchasing to maintaining student records and facilitating university events. Hours of operation are Monday–Friday, 8:00 am – 4:30 pm. Hours may vary. (Hybrid)

Requirements

Proven experience in administrative roles, preferably within an educational or similar setting.
Strong organizational and multitasking skills, with an ability to handle diverse tasks efficiently.
Excellent communication skills, both verbal and written, with an emphasis on customer service.
Familiarity with financial processes, record-keeping, and database management.
Ability to work collaboratively in a team environment and to engage effectively with various stakeholders.
Commitment to maintaining confidentiality and handling sensitive information with discretion.
This role is ideal for a highly organized and proactive individual who excels in a dynamic, multi-departmental environment.
Must be able to lift 50 lbs. as needed to move equipment across the campus environment.
Must be able to sit and stand for long periods.
Adherence to Dynamic Campus Core Values
Dynamic Campus Core Values
Be a Servant Leader
Be a Team Player
Be Accountable
Act with the highest integrity
Provide excellent customer service
Find solutions, not problems

Responsibilities

Process and submit invoices for multiple departments, ensuring timely and accurate financial
Oversee purchasing activities for different university departments, adhering to budgetary guidelines and procurement policies.
Manage the submission of music programs to ASCAP for licensing on a quarterly basis.
Provide administrative support to faculty members as authorized by the Chief Operating Officer (COO).
Ensure that the Records Office operates in a responsive, friendly, and courteous manner towards all university stakeholders.
Maintain a thorough understanding of the university's academic policies to provide accurate information.
Offer exceptional service to students and staff, including assisting walk-in visitors when needed.
Enter student transfer credits in Jenzabar.
Verify the accuracy and availability of transfer transcripts in Etrieve.
Manage and update the Transfer Evaluation System (TES) software and transfer catalogs within Jenzabar.
Assist with student schedule modifications (add/drop/withdraw).
Manage waitlist.
Administer notifications for schedule changes, including waitlist updates, cancelled classes, and prerequisite issues.
Coordinate classroom assignments and handle room reservation requests for various university facilities.
Process independent study and practicum/internship requests.
Assist with records and registration of students in the University Pathways program.
Help preserve student documents in Etrieve
Serve as back-up for processing institutional transcripts requests
Act as a backup liaison for veterans, including VA student certification, credit monitoring, and audit preparation.
Process and enroll all types of guest students (graduate, undergraduate, endorsement, dual, etc.).
Perform other related duties assigned by the Registrar.
Assist in university events such as New Student Orientation, Pre-Panther Days, and Commencement.