Clerkship Support Coordinator - (Academic Services Coordinator)

University of Maryland, Baltimore • Baltimore, MD

1d • $52,000 - $57,925

About The Position

The University of Maryland School of Medicine (UMSOM), Office of Medical Education, is recruiting a Clerkship Support Coordinator.
Benefits: Exempt Regular
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.
Primary Duties:
The Clerkship Support Coordinator provides comprehensive administrative and operational support to the Clerkship Directors and the clinical education team within the School of Medicine. This role assists in organizing and maintaining the operational functions of the clinical phases of medical school, supporting the delivery, evaluation, and continuous improvement of clerkship courses and advanced clinical experiences.

Requirements

• Bachelor’s degree.
• Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.
• Clery Act CSA designation; must comply with requirements.

Nice To Haves

• Related administrative experience with program coordination as a primary responsibility preferred.

Responsibilities

• Assist with student rotation scheduling (core clerkships + electives/sub-internships).
• Monitor capacity and placements for clinical sites, preceptors, and departments.
• Track duty hours and ensure schedules meet LCME and institutional requirements.
• Support schedule changes, remediation placement, and make‑up experiences.
• Manage calendars, emails, and meetings.
• Assist with Introduction to Clerkship sessions.
• Ensure site-specific onboarding requirements are met (EPIC, HIPAA, background checks, immunizations).
• Maintain compliance documentation and confirm approval before rotations.
• Ensure adherence to policies on duty hours, grading, and overall learning environment.
• Assist with affiliation agreement tracking.
• Monitor completion of clinical evaluations to meet grading deadlines.
• Support faculty follow-up to ensure timely evaluation submission.
• Compile evaluation data, exams, and other graded elements.
• Support grade appeals, corrections, and documentation.
• Assist Clerkship Directors with syllabi, assessment tools, and didactic materials.
• Coordinate orientations, OSCEs, simulation days, workshops, and NBME shelf exams.
• Maintain LMS course content.
• Assist with Doctor of Medicine program faculty appointment tracking.
• Support LCME documentation, audits, and continuous quality improvement processes.
• Maintain logs, evaluation summaries, and materials for annual course reviews.
• Use MedHub, VidaNovaVLE/Blackboard, Aquifer, NBME Portal, and related systems.
• Support analytics tools (e.g., Power BI) for reporting and program evaluation.
• Ensure documentation accuracy, security, and proper recordkeeping.
• Assist with communications and faculty materials.
• Perform other duties as assigned.

Benefits

• UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of.
• This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire.
• Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance
• Professional learning and development programs
• Tuition remission for employees and their dependents at any University System of Maryland school
• Flexible work schedules and teleworking options (if applicable per job).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level