Academic Programs Manager

UO HR Website•Eugene, OR

13d•$55,000 - $62,000

About The Position

The Academic Programs Manager (APM) supports the student-facing processes and programs in the Academic Support Unit (ASU). This position works closely and collaborates with the Associate Director with a primary focus on student services and recruitment. These duties include but are not limited to, tracking processes related to the undergraduate and graduate student lifecycle; supervising staff that also support this area; graduate and undergraduate student recruitment; management of course information, registration, and petitions/requests; and managing and maintaining student records and listservs. The APM also supports recruitment efforts by providing collaboration and outreach with campus partners. This position supervises a team of staff that provide support to the APM. The APM reports directly to the Associate Director of the ASU.

Requirements

Four years’ experience providing administrative support to a department, program, or other organization
Supervisory or lead work experience
Ability to learn new skills quickly and adapt well to organizational change.
Understanding of and ability to promote principles of diversity, equity, and inclusion, including working with a diverse population and sensitivity to cultural differences.
Ability to work in an environment with multiple layers of approvals, policies, and procedures, including ability to adhere to established policies and processes and promote compliance.
Ability to communicate clearly and effectively, both verbally and in writing.
Ability to plan, organize and multi-task to ensure the completion of responsibilities and manage/support others to succeed in their roles.
Ability to utilize standard office software (Excel, Word, Outlook, etc.).
Ability to work independently to assess situations and determine next steps.
Ability to lead a team and encourage an atmosphere of learning and growth.