Academic Program Coordinator

Penn State University•Ferguson Township, PA

About The Position

The Pennsylvania State University, College of Engineering, is seeking an energetic, motivated, and detail-oriented full-time Graduate Program Support (Academic Program Coordinator, Intermediate Support). The college-wide Graduate Program Support’s duties include collaborating with the college’s graduate program staff to assist with the coordination and administration of various facets of the college’s graduate programs. Duties for the graduate programs within the college include: Act as the main point of contact commencing with the application process through to graduation. Orchestrate all levels of planning, preparation, and execution of various graduate events. Update graduate program communications, ensuring statistics, logistics, and policies are up to date. Coordinate the graduate student recruitment and admissions process (includes Offer Letters and Terms of Offer); respond to prospective student inquiries; arrange campus visits (travel, lodging); monitor and update GRADS (Graduate Admissions Decision System) for applicants; and plan and coordinate the new student orientation. Assist students in course-related functions such as drop, add, and scheduling. Answer curriculum and graduation requirement questions. Coordinate and process faculty graduate teaching assignments for Department Heads' review and approval. Maintain statistics on course registration counts. Maintain graduate student records and ensure accuracy and compliance with University record security, retention schedules, and FERPA requirements. Assist with the processing and oversight of financial commitments. Assist with the graduate curricular proposal process utilizing CourseLeaf Curriculum Inventory Management (CIM) system. Monitor and update student progress toward achieving critical milestones, schedule all comprehensive exams and final thesis/dissertation defenses, and file the appropriate documentation with the Graduate School.

Requirements

General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted

Nice To Haves

Candidates must be detail-oriented and a team player; have excellent customer service, communication, interpersonal, organizational, and problem-solving skills; and be able to handle multiple tasks and work independently and in a team environment.
Proficiency in LionPath, Workday, PowerBI/iTwo, Zoom GRADS, SharePoint, Microsoft Office 365 (Outlook, Word, Excel) is highly desired.

Responsibilities

Act as the main point of contact commencing with the application process through to graduation.
Orchestrate all levels of planning, preparation, and execution of various graduate events.
Update graduate program communications, ensuring statistics, logistics, and policies are up to date.
Coordinate the graduate student recruitment and admissions process (includes Offer Letters and Terms of Offer); respond to prospective student inquiries; arrange campus visits (travel, lodging); monitor and update GRADS (Graduate Admissions Decision System) for applicants; and plan and coordinate the new student orientation.
Assist students in course-related functions such as drop, add, and scheduling.
Answer curriculum and graduation requirement questions.
Coordinate and process faculty graduate teaching assignments for Department Heads' review and approval.
Maintain statistics on course registration counts.
Maintain graduate student records and ensure accuracy and compliance with University record security, retention schedules, and FERPA requirements.
Assist with the processing and oversight of financial commitments.
Assist with the graduate curricular proposal process utilizing CourseLeaf Curriculum Inventory Management (CIM) system.
Monitor and update student progress toward achieving critical milestones, schedule all comprehensive exams and final thesis/dissertation defenses, and file the appropriate documentation with the Graduate School.

Benefits

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

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