Academic Operations Coordinator

National Heritage Academies • Grand Rapids, MI

2d • Onsite

About The Position

The Academic Operations Coordinator is responsible for support and oversight of the schools of the master schedules, in collaboration with multiple Service Center departments to maintain accurate student course data.
This role works in collaboration with Service Center departments and school-based staff to ensure data accuracy and scheduling efficiency. The ideal candidate will possess a proactive mindset, demonstrate excellent organizational and communication skills, and be capable of creating and implementing effective support systems and training resources.
This position will require travel to existing and potential school locations and is a 12 month position.
This position reports to the Director of Academic Operations.

Requirements

• Bachelor’s Degree required.
• 3-5 Years of relevant experience preferred.
• Supervisory experience preferred.
• May include computer knowledge/experience, ability to travel 20%, communication skills, responsibility of enterprise projects, time and project management, ability to work independently or in a group, etc.

Responsibilities

• Maintain and review school course catalogs, including course creation and updates.
• Oversee and support the end-to-end scheduling process at assigned schools.
• Develop and deliver training and support resources for school staff, students, parents, and other stakeholders.
• Collaborate with IT and other departments to design and implement custom systems and processes to improve scheduling efficiency.
• Conduct student scheduling data audits to ensure alignment with graduation requirements, particularly at the high school level.
• Serve as a bridge between administrative staff and school buildings to support onboarding and operational needs.
• Facilitate collaboration with multiple stakeholders to improve academic data management and scheduling workflows.
• Travel to schools as required (average 3–10 days/month).
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees