Academic Counselor - Seasonal (part-time) - Bristol Community College

Bristol Community College•Fall River, MA

71d•$35

About The Position

The Advising and Success department is comprised of Academic Advising, Student Readiness, Coaching, and the Success Initiative. The department seeks to provide a relentless welcome to their students; prioritizing relationship building, motivational support, and accurate, timely advising. The Academic Coordinator is a key member of the Advising and Success team, directly serving students and their families in their successful educational pursuits at Bristol Community College. This position focuses on drop-in advising services; providing holistic-relational advising strategies to students during periods of high advising demand. The Academic Coordinator provides academic and non-academic advising to students seeking drop-in services focused on connecting students to on- and off-campus resources designed to support their success. The Academic Coordinator will work collaboratively with campus partners across the college, including but not limited to Admissions, Financial Aid, the Office of Disability Services, and the Library Learning Commons.

Requirements

Minimum of a Master's degree in Education, Counseling, Sociology, or a closely related field, such as student personnel or higher education.
Minimum of five years of experience and/or training that includes academic advisement, academic placement, counseling, career development, or program/project management.
An equivalent combination of education, training, and experience shall be considered.

Nice To Haves

Demonstrated proficiency with Microsoft Office 365 business software (Outlook, Word, Excel, and PowerPoint).
Strong written and verbal communication, including interpersonal skills.
Demonstrated understanding of higher education principles, practices, and procedures.
Ability to work occasional evening hours and weekends during established peak periods.
Reliable transportation to travel to and from meetings, trainings, or worksites as required.
The ability to work effectively with a diverse student body, faculty, and staff.

Responsibilities

Provide advising and registration support to students during on-call advising, serving students assigned to an advising center or another advisor who may be unavailable including at other Bristol locations.
Educate students about program, degree, and transfer requirements
Provide information about advising-related technology including My Bristol, DegreeWorks, Banner, EAB Navigate and the Bristol Website
Assist students in registering, adding, dropping, and withdrawing from courses
Conduct degree audits for students using DegreeWorks
Assist students who are not making Satisfactory Academic Progress (SAP)
Educate students about Bristol's SAP policy
Create and submit academic plans
Assist students in building realistic and attainable academic plans that focus on persistence and completion
Engage students in conversations around academic goal setting
Work with students to develop individualized academic plans
Review academic plans and goals with students each semester
Encourage and support students' personal and professional development, including helping them connect with campus resources to meet their needs holistically
Collaborate with colleagues from across the college to ensure a thorough understanding of resources available to students and make referrals accordingly
Maintain professional knowledge of all enrollment-based functions and provide information to students about various enrollment information, including but not limited to Admissions, Testing, Financial Aid, Student Accounts, and Transfer
Assist students with identifying barriers to program completion, and connecting with appropriate resources
Assist students in obtaining academic support services, including but not limited to referrals to faculty, tutoring, and the Writing Center as appropriate
Refer students experiencing personal difficulty to appropriate resources on campus and/or off-campus
Provide advocacy to students and assist them through a variety of college processes including but not limited to extended absences, late withdrawals, and institutional waivers
Perform administrative tasks associated with advising activities.
Collect, organize, and report meaningful data to illustrate trends and inform decisions
Maintain and update student files, including but not limited to writing and maintaining notes in EAB Navigate, Banner, and other Bristol software systems
Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising.
Participate in a weeklong training prior to each peak registration period
Participate in advising and registration activities during extended registration periods and recruitment/enrollment events including, but not limited to, Admitted Students Day, registration events, and Bristol EXP.
Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Avaya soft phone and voicemail, My Bristol, Banner, Argos reporting, DegreeWorks, Maxient, EAB Navigate 360 and Dynamic Forms.
Check and respond to all email and voicemail in a timely manner
Regularly access key advising reports and data to inform advising practices
Attend and participate in in-person trainings before the start of each high demand advising season
Perform assigned responsibilities at all Bristol locations, including some nights and weekends, during peak periods, to reflect student and family needs.
Ensure compliance with all College policies as well as local, state, and federal laws and regulations.
Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.