Academic Advisor (Student Services Professional II)

California State University System•San Diego, CA

32d

About The Position

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager/Director of Resource Management, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business. The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and a specialized master's program. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. The Fowler College of Business has over 200 full and part-time academic employees and more than 45 clerical and technical employees. FCB is an instructional division of San Diego State University, administered by the Dean. The Dean's Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College. The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students and graduation candidates in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/8,500 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others. Size of the Employing Unit-Center for Student Success in FCB One full-time Assistant Dean for Student Affairs One full-time Director Two full-time Co-Lead Academic Advisors One full-time Academic Advisor for BSBA Online Degree Completion Program Fourteen full-time Academic Advisors One full-time Administrative Assistant 2-3 part-time student assistants For more information regarding the Center for Student Success within Fowler College of Business, click here. Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

Requirements

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.
Ability to work independently, exercise sound judgment, and adapt to evolving procedures or situations requiring initiative and creative thinking.
Demonstrated ability to work effectively with individuals from diverse backgrounds and to communicate clearly with groups of varying sizes.
Strong problem-solving and interpersonal skills, including the ability to handle sensitive or complex student concerns with empathy and professionalism.
Knowledge of general education, degree requirements, or graduation processes in higher education, with the ability to learn institution-specific policies.
Familiarity with academic advising practices and working within a college or university environment.

Nice To Haves

Experience providing student services or support in a higher education setting, such as admissions, advising, evaluations, or registrar functions, is preferred.
Experience explaining and interpreting academic policies governing a public or private university, either in person, on the phone, via Zoom, or email, is preferred.
Experience using student information systems, degree evaluation tools, or academic advising platforms, with the ability to quickly learn new technologies, is preferred.

Benefits

Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

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