Academic Advisor, Center for Academic Support and Advisement, UT Chattanooga

University of Tennessee•Chattanooga, TN

4d•$47,250•Onsite

About The Position

The Academic Advisor will provide quality academic advisement to an assigned caseload of no more than 220 first-year college students; educate students on degree requirements, policies and procedures, campus resources, and how to use advising tools and technology; counsel students experiencing academic obstacles; maintain accurate records; and assist with new student orientation. Additionally, the Academic Advisor will maintain relationships with assigned academic departments and perform other duties as assigned.

Requirements

Excellent communication, interpersonal, problem-solving skills
The ability to work effectively with students, staff, and faculty of all cultural backgrounds and experience levels
Attentiveness to detail
Strong organization skills, with the ability to prioritize multiple requests and handle them in an efficient and timely manner
The ability to thoroughly understand and abide by federal and university guidelines regarding student confidentiality requirements
Proficient computer skills
Bachelor’s degree
work background at a high school or higher education institution, working with the academic needs of high school seniors, prospective college students, or college students

Nice To Haves

Master’s degree
work background in a higher education institution, working one-on-one with first-year college students by providing advising-related services
Experience with Banner and EAB Navigate or other student success platforms

Responsibilities

Provide quality academic advisement in a one-on-one setting to assigned student caseload of first-year students during the academic year and at new student orientations
Aid students in establishing realistic and attainable academic goals
Help students navigate higher education and prepare for their second year in college
Develop academic plans that support students' academic, professional, and personal goals
Educate students about degree requirements, university policies and procedures, how to access resources, and how to use advising-related tools and technology
Counsel students with identifying and overcoming academic obstacles through thoughtful educational planning
Make appropriate referrals to campus services and resources that promote academic success and campus engagement
Communicate effectively with students, their families, and campus stakeholders
Maintain accurate student records, creating and updating accurate degree plans for caseload, entering effective appointment notes
Develop and maintain a strong communication line with academic departments and various student support divisions, and regularly participating in UTC's Advisors' Council
Preregister incoming first-year students, present information sessions, and assist students with advising and registering for classes at new student orientation
Cover designated office walk-in hours and respond to departmental email