Academic Advisor and Support Services Specialist

University of Iowa • Iowa City, IA

43d • Hybrid

About The Position

The University of Iowa Distance and Online Education is seeking a dedicated Academic Advisor and Support Services Specialist (100% appointment) to help students achieve their academic goals. This position provides comprehensive academic advising and program support to students admitted to University College programs, including the Bachelor of Applied Studies (BAS) and Bachelor of Liberal Studies (BLS) online degree programs. These programs serve various student populations, with a high volume of transfer and non-traditional students. They will also have the opportunity to: Support the needs of transfer students by evaluating transfer credit, understanding how to identify transfer course equivalencies, and providing a seamless transition to the University of Iowa. Collaborate with other offices to improve services for online and UC students to increase academic success; expand online academic supports, conduct academic support workshops. Assess student understanding of graduation requirements and degree audits. And more! Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below. Visit: Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa. About the Department: University College serves an important role at the University of Iowa and is an academic home for numerous courses or programs that span across multiple units. The College offers two bachelor's degrees, the BAS and BLS. These programs allow students who have already received an associate's degree, or who have prior college credit, to earn a four-year degree. We also offer undergraduate certificate programs in: clinical and translational science, leadership studies, nonprofit management, and sustainability. In addition, several K-12 programs are also administered through academics units that are associated with University College. University College is committed to the success of all University of Iowa students. This commitment is demonstrated in the programs and services that we offer through Distance and Online Education, Orientation Services, On Iowa!, New Student Services, Academic Support and Retention, and the Academic Resource Center.

Requirements

• Bachelor's degree, preferably in an education-related field, or an equivalent combination of education and experience.
• 1 year experience in academic advising or other similar experience working in a higher-education setting.
• Occasional local travel may be required for student recruitment and departmental outreach, typically within standard working hours.
• Ability to work in a team-based environment that supports a variety of individuals and groups in a constructive and respectful manner.
• Ability to manage and prioritize multiple tasks and projects simultaneously, demonstrating strong organizational skills and attention to detail.
• Ability to process information with high levels of accuracy and attention to detail.
• Ability to work developmentally with students; ability to promote student learning, development, and success by applying advising approaches to a variety of individual student situations.

Nice To Haves

• Master's degree, preferably in an education-related field.
• 3 years' experience working in an academic advising role
• Direct experience and familiarity with FERPA and university regulations

Responsibilities

• Support the needs of transfer students by evaluating transfer credit, understanding how to identify transfer course equivalencies, and providing a seamless transition to the University of Iowa.
• Collaborate with other offices to improve services for online and UC students to increase academic success; expand online academic supports, conduct academic support workshops.
• Assess student understanding of graduation requirements and degree audits.

Benefits

• Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
• Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies.
• Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.
• Grow professionally with advanced training, leadership development, and tuition assistance.
• Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees