Academic Advising Coordinator

Texas A&M University System • Corpus Christi, TX

1d

About The Position

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here! PURPOSE The purpose of an Academic Advising Coordinator under the direction of the Director of Academic Advising is to ensure the effective, consistent, and student-centered delivery of academic advising services by coordinating advising operations, supporting advisors, and facilitating communication between students, faculty, and institutional stakeholders. The role serves as a central point for aligning advising practices with institutional policies, academic requirements, and student success initiatives. DESCRIPTION Program Development and Implementation: 50% Plans, develops, implements, oversees, and directs center wide advising activities, programs, policies, and procedures. Collaborates with campus partners to review and revise policies and procedures to support student retention and graduation goals. Reviews and recommends operational, policy, and process changes to enhance advising services. Assist with Special Projects as assigned by advising leadership such as ensuring advising coverage as needed for dual credit students. Support consistent implementation of advising policies, procedures, and best practices across advising staff. Assist with advising cycle planning (registration, add/drop, fifth-week reporting, graduation checks, and Islander Launch Advising activities.) Advisor Support and Training: 25% Manages Islander Advising Center committees to ensure current and appropriate representation from each college area, and that committees meet regularly and make progress on initiatives. Chairs the Training and Development Advising Committee. Assist with onboarding and training of new advisors grounded in tenets of practice outlined by the National Association of Academic Advising (NACADA) and appropriate academic advising, student development theories. Provide ongoing guidance on advising tools (e.g., degree audit systems, student information systems, scheduling platforms). Support advisors’ professional development initiatives and continuous improvement efforts. Serves as a resource for advisors regarding institutional policies, catalog interpretation, and referral protocols. Maintain advising documentation, workflows, and training materials Advising Operations and Coordination: 10% Coordinate daily advising operations, review of center-wide appointment management, drop-in coverage, and advising shift schedules. Monitor service demand and recommend staffing or process adjustments. Data, Assessment, and Reporting: 10% Collect and analyze advising-related data to assess effectiveness, access, and student outcomes. Prepare reports related to advising activity, caseloads, and retention initiatives. Support assessment plans aligned with institutional and accreditation expectations. Use data to inform operational decisions and continuous improvement. Collaboration and Communication: 5% Serve as a liaison between the advising unit and academic departments such as, admissions, registrar, financial aid, and student success offices. Coordinate communication related to advising policies, deadlines, and processes. Participate in committees and working groups related to student success and advising strategy. May serves as interim for either Assistant Director or Senior Advisor. Attend TAMU-CC Commencement ceremonies. Maintain a professional and cordial liaison with administrators, faculty, staff, students, and other involved constituents concerning advisees and program. Complies with all state, system, and university policies, regulations, rules, procedures, guidelines, and directives in a timely manner and adhere to confidentiality policies (FERPA). Perform other duties as assigned.

Requirements

• Bachelor’s degree
• Four (4) years of experience advising students in higher education or related experience
• Additional education may be considered as a substitution for the minimum requirements.
• Master’s degree and two (2) years of experience in advising students in higher education or related experience.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), databases, and spreadsheets.
• Excellent listening, written, and verbal communication skills.
• Ability and willingness to work as a team member and to work independently.
• Demonstrated initiative and follow-through skills; tact, diplomacy, and judgment in dealing with students, parents, faculty, and administrators.
• Detail-oriented and demonstrated ability to multi-task in a fast-paced environment.
• Ability to work beyond normal office hours and/or on weekends

Nice To Haves

• Master’s degree in Higher Education, Academic Advising, Counseling, Student Affairs or related field.
• Prior experience coordinating advising operations or leading projects.
• Experience with advising technologies (e.g. Degree Works, EAB navigate, Starfish, Banner, Laserfiche, Argos)
• Demonstrated knowledge of developmental academic advising methodologies.

Responsibilities

• Plans, develops, implements, oversees, and directs center wide advising activities, programs, policies, and procedures.
• Collaborates with campus partners to review and revise policies and procedures to support student retention and graduation goals.
• Reviews and recommends operational, policy, and process changes to enhance advising services.
• Assist with Special Projects as assigned by advising leadership such as ensuring advising coverage as needed for dual credit students.
• Support consistent implementation of advising policies, procedures, and best practices across advising staff.
• Assist with advising cycle planning (registration, add/drop, fifth-week reporting, graduation checks, and Islander Launch Advising activities.)
• Manages Islander Advising Center committees to ensure current and appropriate representation from each college area, and that committees meet regularly and make progress on initiatives.
• Chairs the Training and Development Advising Committee.
• Assist with onboarding and training of new advisors grounded in tenets of practice outlined by the National Association of Academic Advising (NACADA) and appropriate academic advising, student development theories.
• Provide ongoing guidance on advising tools (e.g., degree audit systems, student information systems, scheduling platforms).
• Support advisors’ professional development initiatives and continuous improvement efforts.
• Serves as a resource for advisors regarding institutional policies, catalog interpretation, and referral protocols.
• Maintain advising documentation, workflows, and training materials
• Coordinate daily advising operations, review of center-wide appointment management, drop-in coverage, and advising shift schedules.
• Monitor service demand and recommend staffing or process adjustments.
• Collect and analyze advising-related data to assess effectiveness, access, and student outcomes.
• Prepare reports related to advising activity, caseloads, and retention initiatives.
• Support assessment plans aligned with institutional and accreditation expectations.
• Use data to inform operational decisions and continuous improvement.
• Serve as a liaison between the advising unit and academic departments such as, admissions, registrar, financial aid, and student success offices.
• Coordinate communication related to advising policies, deadlines, and processes.
• Participate in committees and working groups related to student success and advising strategy.
• May serves as interim for either Assistant Director or Senior Advisor.
• Attend TAMU-CC Commencement ceremonies.
• Maintain a professional and cordial liaison with administrators, faculty, staff, students, and other involved constituents concerning advisees and program.
• Complies with all state, system, and university policies, regulations, rules, procedures, guidelines, and directives in a timely manner and adhere to confidentiality policies (FERPA).
• Perform other duties as assigned.

Benefits

• From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.
• INSURANCE: Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
• DUAL CAREER PARTNER PROGRAM
• ON-CAMPUS WELLNESS OPPORTUNITIES
• Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
• Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
• Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) Voluntary Tax Deferred Account/Deferred Compensation Plan
• Time Off: 8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level