Abstractor

UF Health • Jacksonville, FL

14h

About The Position

The Abstractor's chief responsibility is to collect, maintain, and present reliable data for interpretation and understanding of clinical processes and outcomes using electronic quality and patient safety reporting systems. Utilizes the electronic health record to obtain and/or analyze a variety of information. May serve as the lead System Administrator for one or more applications such as: patient satisfaction, surgical or medical outcomes, on-line event management system, rounding apps, benchmarking and other applications. Responsible for the abstraction, analysis, interpretation, display, and presentation of a variety of patient safety, risk management, and quality data from a variety of databases. Builds reports and automates manual systems which may include using SQL and Macros. Works closely with hospital and medical staff leadership, management, providers, teams, and trainees to identify opportunities for performance improvement and other special projects. Researches and incorporates comparisons, trends and benchmarks into data analysis and display. May facilitate and/or coordinate risk management or quality reviews required for compliance with regulatory and accrediting bodies including: CMS, Joint Commission, Agency for Health care administration (AHCA), the Department of children and family (DCF), Office of the attorney general. Develops educational materials related to data and applications and trains all levels of staff including leadership, providers, and trainees.

Requirements

• Required Education: Bachelor's Degree
• Required Experience: 1-2 years of experience data abstraction or analysis, preferably within the healthcare industry. Post-graduate degree in healthcare, informatics, epidemiology, statistics or other related fields accepted in lieu of experience
• Must be able to communicate clearly with all levels of the clinical and administrative staff throughout the organization.
• Proficient in data processing and information systems
• Customer Service Skills and Professionalism - This position will respond to multiple requests from leaders within the organization as well as from outside entities. Must be able to respond quickly and graciously to requests for information.
• Ability to maintain confidentiality- this position will have access to high level, sensitive, confidential data. Must be able to maintain this data in a confidential manner
• Project Management - Must be highly skilled in managing multiple priorities and project management.
• Demonstrated proficiency in Microsoft Office applications including Excel- graphing and statistical data presentation, Word, PowerPoint and Access required; web design experience preferred.
• Database entry and reporting; report analysis; user training and troubleshooting on computer systems.
• Must be willing to learn additional software.
• Must be able to work independently.
• Must be able to create and give educational presentations to a variety of individuals and groups.
• Must possess excellent written and verbal communication skills.

Nice To Haves

• Preferred Education: Master's degree in healthcare, informatics, epidemiology, statistics or other related fields
• Preferred Experience: 3-5 years' experience in regulatory, risk management, quality management experience or data reporting within the healthcare industry. EPIC Workbench or EPIC Clarity Reporting also preferred.

Responsibilities

• Performs internal data abstraction as requested, maintaining protocols and procedures to insure current rules, submission deadlines, and practices required by internal and external stakeholders are met. May be required to contact patients/families per program requirements for the purpose of identifying potential issues and opportunities for improvement. Works with Division leaders and staff and others as appropriate to display, analyze, interpret, and present results to a variety of stakeholders including senior leadership, physicians, and staff. Assists with the development and monitoring of action plans as appropriate. (25%)
• Serves as the expert and/or system administrator for one or more assigned databases. Promptly notifies appropriate leaders, staff and/or vendor developers of issues impacting end users. Creates processes that are automated by building macros or other queries that will generate tasks that will be used for reports and forms. Utilizes SQL server reporting services as appropriate to develop and maintain reports for end users that are user friendly. (25%)
• Serves as an educational resource by developing online and written curriculum using principles of adult learning on topics related to quality management, abstraction, patient safety, risk management, and other Division topics for hospital and medical staff leaders, providers, staff and trainees. Provides the training in a variety of ways including online, webex, in person training to groups, or individuals as requested. (15%)
• Develops electronic data capture utilizing various databases to create routine and ad hoc reports. Queries, aggregates and analyzes data from a variety of systems in order to support quality reporting, risk management, patient safety, and performance improvement projects. Creates dashboards, charts, diagrams, and graphs to enable trending and comparisons over time. Presents data and analysis to a variety of groups and teams as requested. (10%)
• As requested facilitates and/or coordinates process improvements and reviews to comply with federal regulatory and statutory compliance. Includes things like CMS audits, inter-rater reliability reviews, root cause analysis, and Code 15 reviews. (10%)
• Supports internal and external survey processes, rounding, and other activities as requested by department leadership. (5%)
• Oversees and manages interfaces, system program updates, and/or revisions to assigned databases that directly impact the local campus. As applicable, ensures that ADT feeds, email servers, human resource files, attending physician files, medication files and other user files required for assigned databases are working properly and are up to date. Monitors end user reports and error reports to insure that the assigned system is running as expected and producing accurate data. (10%)
• Performs all other duties as assigned by management within job scope.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level