Absence Leave Specialist

Sun Life • Kansas City, MO

14d

About The Position

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: The opportunity Come join a fantastic team in a fast paced and exciting work environment! Absence Leave Specialists review claims for leaves of absence and decide if the person applying is eligible to have their leave request approved. Handling various levels of claims give you the opportunity to interact and make a difference for our clients on a daily basis.

Requirements

• A passion for helping people, especially in times of need due to illness or injury.
• Your desire and ability to provide superior service and build positive relationships.
• Independent, innovative thinking and efficient decision-making skills to support leaves of absence request review and approvals.
• Your energy to thrive in a fast-paced environment.
• Attention to detail and organized approach to support documentation of request information.
• A drive to continuously learn, build, and grow professionally.

Responsibilities

• Review claim requests to ensure the person applying for leave meets all the requirements for approval, including their medical condition, the recommendations of their health care providers, and federal or state guidelines.
• Reach out to employees, employers, health care providers, and attorneys to get the paperwork or information you need to make a decision.
• Serve our Clients in a caring and empathetic manner, communicating clearly with them the decisions you make.
• Approve the leave if the person meets all the requirements.
• Ensure your claim decisions match the insurance contract and follow all state, federal, and corporate laws, regulations, and procedures.
• Process claims in a timely manner with accuracy.
• Protect and maintain personal health information with a high level of confidentiality according to Sun Life procedures and federal rules and regulations.

Benefits

• At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
• Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.
• Enjoy a flexible, inclusive and collaborative work environment that supports career growth.
• We’re proud to be recognized in our communities as a top employer.
• Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees