A/R Supervisor (Remote)

Teaching Strategies, LLC•Denton, TX

7d•Remote

About The Position

Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview We are seeking an experienced Accounts Receivable Supervisor with 7+ years of progressive AR experience to help scale our receivable functions. This role will oversee complex customer payment arrangements, ensure timely and accurate invoices, collections and reporting, as well as manage a small team of AR professionals. The ideal candidate brings a customer service mentality, deep technical AR sub ledger understanding, and experience analyzing and reporting AR related financial data.

Requirements

7+ years of accounts receivable experience, including supervision or team leadership
Proven experience handling complex customers and billing arrangements
Capable of critical thinking, reaching a reasonable and comprehensive conclusion
Excellent proficiency with Microsoft Office products, particularly Excel and Outlook
Experience with ERP and billing systems, preferably NetSuite

Nice To Haves

Experience in subscription-based businesses
Experience with Stripe Payment Processing Software

Responsibilities

Oversee end-to-end accounts receivable operations for a targeted group of customers, including invoices, collections, cash applications, credits, and adjustments
Manage complex billing structures, including multi-year contracts, payment plans and customer-specific requirements
Serve as first escalation point for complex customer issues, disputes, and contract interpretation related to billing and payment
Ensure accurate AR aging, monitor collection performance, and drive continuous improvement in DSO and cash flow
Partner closely with Sales, Renewals, Partner Success and Operations to align billing with contract terms, customer expectations and financial operations
Ensure up-to-date records of all phone calls and email notes are being maintained in the system and on spreadsheets
Lead, coach, and develop a team of AR professionals, providing clear direction, performance feedback, and career development
Allocate workload effectively and ensure service levels are met during peak billing cycles
Maintain strong internal controls and ensure compliance with accounting policies and GAAP
Assist as needed with month-end close, including reconciliations, suggestions of doubtful accounts, and management reporting
Support audits by providing requested documentation and explanations related to customers
Suggest process improvements and automation within AR systems and billing tools (ERP, CRM, payment platforms)

Benefits

Competitive compensation package
Employee Equity Appreciation Program
Health and wellness insurance benefits
401k with employer match
Flexible work environment
Unlimited paid time off (which includes paid holidays and Winter Break)
Paid parental leave
Tuition assistance, professional development, and opportunities for career growth
Best in class technology equipment for every employee
Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field