A/R Collections Manager- Now Account

Ag Resource Management•Atlanta, GA

About The Position

We’re looking for an experienced A/R Collection Manager to lead client account oversight and collection strategies, ensuring a smooth flow of funds and stellar client experience. The A/R Collection Manager plays a critical role in maintaining the financial health of both our clients and our business, owning the full lifecycle of accounts receivable — from invoice upload to payment collection — while serving as a strategic partner to internal teams and client stakeholders. The ideal candidate will be detail-oriented, solutions-focused, and skilled at navigating complex client interactions while maintaining strong professional relationships.

Requirements

Proven experience in collections management, accounts receivable, or credit analysis.
Excellent negotiation and conflict resolution skills.
Strong understanding of accounts receivable processes, credit risk management, and payment terms.
Proficiency in financial systems and tools such as QuickBooks, FactorSoft, or other accounting platforms.
Advanced organizational and time management abilities, with a focus on prioritization and attention to detail.
Ability to handle high-pressure situations with professionalism and composure.
Collaborative mindset, with strong communication skills to work effectively with internal teams and external stakeholders.
Analytical mindset with a drive for continuous improvement.

Nice To Haves

Familiarity with the invoice factoring industry is a strong plus.

Responsibilities

Client & Portfolio Management Act as the primary point of contact for a portfolio of clients and their customers.
Build and maintain positive, productive relationships to ensure timely payments and client satisfaction.
Monitor accounts for aging trends and proactively mitigate collection risks.
Collections Oversight & Escalation Management Manage all A/R escalations, working with clients and their customers to resolve issues and accelerate payment timelines.
Negotiate payment plans and resolve disputes professionally and effectively.
Collaborate with internal teams (credit, operations, finance) to develop collection strategies.
Invoicing & Payment Operations Review and verify client invoices for accuracy and compliance with company standards.
Ensure smooth funding processes by supporting the full invoice lifecycle using tools like QuickBooks, FactorSoft, Ariba, and others.
Track, monitor, and report on collections KPIs (e.g., DSO, recovery rates, aging balances).
Process Optimization & Compliance Identify and implement improvements in A/R processes to increase efficiency in collections and reduce escalations.
Maintain compliance with legal and company policies in all collection activities.
Document all interactions and resolutions clearly and consistently.