A&H Account Manager / Senior Account Manager

Berkshire Hathaway Specialty Insurance•Plymouth Meeting, PA

13d•$85,000 - $140,000•Remote

About The Position

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world? Learn more about our unique culture [https://bhspecialty.com/career/] and history [https://bhspecialty.com/who-we-are/]. BHSI has an exciting opportunity to join the Accident & Health Account Management Team in either an Account Manager or Senior Account Manager position. We are looking for the right candidate for our growing team and we have the flexibility to open this position for either level of experience. Account Managers support the SVP of UW and Regional Vice Presidents of Sales in one or more of the 6 US A&H regions. This is a market-facing position collaborating with our internal teams, external producer partners and employer clients daily. Account Managers/ Senior Account Managers actively partner with their assigned producers by region to initiate all renewals and work with the Underwriting and the Sales team to achieve elevated levels of account and premium retention. They partner with assigned producers to negotiate all assigned renewals. Engage with the Underwriter and Regional Vice President to determine our responses and manage the process. This internal team will work together to determine the best course of action for more challenging renewal accounts. The Account Manager/ Senior Account Manager will join the Sales team on producer calls in each assigned region to further establish the producer relationship. They will also cover for the Sales teammates during any time off, including working with the Underwriting and Sales Teams on any New Business that may be required during the RVP’s absence. The preferred office locations for this role are Boston, Plymouth Meeting PA, Atlanta or Indianapolis. We are open to considering remote work arrangements as well.

Requirements

3-7+ years of Employer Stop Loss Account Management experience is preferred
Excellent written and verbal communication
Client services experience
Relationship building
Highly organized and capable of task-management
Goal oriented
Negotiation skills
Skilled with Word, Excel, PDF programs and very capable of learning internal systems and reporting
David Young/ Connexure system experience preferred

Responsibilities

Renewal process management
Client service
Sales support
New business implementation
Retention and new business reporting
Agent appointment
Producer agreement development
Underwriting tech coordination
Contact management
Administrator appointment
Producer change process
Key producer management reporting
Request for information development
Non-disclosure agreement development
National meeting management
Vendor and provider network evaluation process

Benefits

A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave