988 Mental Health Clinician/Team Leader (Manager IV)

Johnson County Kansas•Olathe, KS

19d•Onsite

About The Position

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Center (JCMHC) is looking for a qualified candidate to lead our 988 Crisis Team. JCMHC has supported 24/7 telephonic crisis services for over 40 years via a local crisis line and most recently as a 988 National Suicide and Crisis Lifeline call center. The goals of this program are to prevent suicide and stabilize mental health crises through assessment, compassionate listening and connecting individuals to the right care and resources to meet their needs. The 988 Crisis Team is composed of case management and clinician level staff. The Team Leader will be part of the Emergency Services Division within JCMHC and will report to the Deputy Division Director of Emergency Services. Our division champions innovative approaches to provide the right service at the right time for those experiencing a behavioral health crisis in Johnson County. The 988 Crisis Team is a 24/7/365 team This position will primarily be in office Monday-Friday 8a-5p but as with any oversight of a 24/7/365 team there will be instances where evening, weekend, overnight, or holiday hours could be required to ensure adequate coverage and/or oversight of staff. First review of applications will be April 3, 2026

Requirements

Master's degree in Social Work, Counseling, Psychology, or other Human Services Field and Kansas Behavioral Sciences licensure at the master's level in the area of focus is required.
A KS/MO driver's license and acceptable driving record are also required.

Nice To Haves

Kansas Behavioral Sciences at the clinical level and previous supervisory or leadership experience are preferred.

Responsibilities

Provides supervision of 988 Crisis Team staff
Provides supervision and coaching to clinical shift leadership positions
Oversees the day-to-day provision of call center services
Maintains the call center schedule ensuring adequate staffing at all times
Trains staff in skills required for crisis intervention, suicide prevention, care coordination and other job tasks
Responds to client or collateral complaints regarding service delivery
Participates in the development, planning, management, and administration of the program as directed
Participates in an on-call rotation every 2 weeks (compensated)
Participates in management meetings to help maintain high performing division operation
Engage in regular supervision with Deputy Division Director
Ensures staff receives timely communication of information and updates to best perform in their roles
Monitors the quantity and quality of work performance by employees to ensure they meet regulatory and performance standards
Addresses staff performance issues until resolved
Completes quarterly and yearly evaluations of staff
Facilitates positive working relationships within team, program, agency
Maintains licensure in good standing with the KS BSRB