Temporary 3rd Shift Concierge

Resort Lifestyle Communities • Hilliard, OH

35d

About The Position

Resort Lifestyle Communities is accepting applications for a Temporary 3rd Shift Concierge to cover a Leave of Absence for an undetermined amount of time. As a 3rd Shift Concierge, you will provide excellent customer service and hospitality to Residents and Guests by serving from the heart. You will be responsible for monitoring the community overnight, responding to the needs of our residents including light maintenance. Schedule: You will work the following schedule: 11:00pm to 7:30am Thursday through Monday. Responsibilities and Duties: You will perform housekeeping and custodial duties in common areas to prepare and organize the community for the upcoming day. You will monitor and respond to emergencies such as the resident emergency call system, building life safety systems, and the fire alarm panel. This is not a position in the medical field, but you need to be comfortable calling emergency personnel, including 911, when appropriate. You will assist in a number of different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, and performing assorted cleaning. You will be the sole “go-to-person” of the community during the 3rd shift, and provide support to residents while preparing the community for the upcoming day. You will live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.

Requirements

• Able to remain awake and alert throughout the night in order to quickly respond to emergencies
• Must be 21 years of age or older
• Maintain a current driver license and clean driving record
• Be comfortable valet parking Resident vehicles
• A high school diploma or equivalent (GED) is required
• Intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel)
• Able to move tables and furniture periodically
• Lift and carry approximately 25 pounds
• Operate janitorial equipment

Nice To Haves

• Strong knowledge of the local community, area, and region preferred
• Previous work experience in customer service or hospitality, and working overnight hours preferred

Responsibilities

• Provide excellent customer service and hospitality to Residents and Guests
• Monitor the community overnight
• Respond to the needs of our residents including light maintenance
• Perform housekeeping and custodial duties in common areas
• Monitor and respond to emergencies
• Assist in a number of different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, and performing assorted cleaning
• Provide support to residents while preparing the community for the upcoming day

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees