3rd Party Lead Service Technician

Energy Transfer•El Reno, OK

2d•Onsite

About The Position

3rd Party Lead Service Technician (LST) is responsible for leading 3rd Party projects, including maintenance and service, as well as overhauls of customer-owned equipment, reporting to the 3rd Party Service Manager. With minimal supervision and significant autonomy, the typical areas of responsibility include leading and developing 3rd-party field service technicians and serving as a subject matter expert for them. This role also involves safely performing scheduled maintenance, maintaining and building customer relationships, and providing first-line support for all projects related to 3rd-party services. The 3rd Party LST is involved in start-ups, major maintenance, significant failures, and high-end troubleshooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and a positive workplace aligned with our Pillars culture.

Requirements

Technical or trade school certification, college degree, or additional work experience in a related field.
At least 7 years of experience in gas compression with a preference for CAT, Ariel, and/or Cummins.
Valid driver’s license with a Motor Vehicle Record history acceptable to USA Compression.
Strong interpersonal skills with strong written and verbal skills.
Excellent customer service skills with customer field personnel, onsite vendors, and other employees.
Ability to understand written and verbal communication from the company and supervisor, including training, procedures, instructions, etc.
Ability to be self-managed and work independently with little or no supervision.
High degree of mechanical ability, including electrical and natural gas compression.
Ability to teach and communicate both technical and soft skills to FSTs, aiding in their training and development.
Experience reading and understanding technical manuals.
Thorough knowledge of relevant HSE procedures and regulations.
Experience in configuring natural gas compression equipment.
Solid computer and communication technology skills.
Ability and interest in further developing people and business management skills.
Ability and flexibility to work extended hours, including periodic on-call weekends.
Applicant must have the ability to legally work in the U.S.

Nice To Haves

CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3 and ADEM 4, Ariel Mechanics 1 and 2, Murphy panel a plus.
Prior management experience is a plus.

Responsibilities

Involved in 3rd Party projects such as preventative maintenance (PM), failures, overhauls, and high-end troubleshooting and advanced diagnostic repair skills on a wide variety of equipment.
Lead by example and be a subject matter expert and role model to 3rd Party Field Service Technicians (FST) and assist in their technical skill and professional development.
Respond quickly and accurately to customer inquiries and communicate with 3rd Party Service Manager.
Partner closely with the 3rd Party Service Manager to ensure a smooth and efficient Area operation.
Maintain and safely operate the company vehicle/commercial truck according to company guidelines.
Utilize the Warehouse Management System (WMS) and partner with a parts department to ensure sufficient parts inventory for each unit in the Area.
Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.
Assist in building the USAC culture through positively representing our image and helping recruit new FSTs.
Assist in supervisory duties in the absence of the 3rd Party Service Manager or as assigned by the 3rd Party Service Manager.
Understand and follow the company handbook and all company or customer safety and environmental policies.
Any other duties or responsibilities as assigned by the supervisor.