245D Service Coordinator

Lifeworks Services • Richfield, MN

3h • $49,500 - $55,500 • Hybrid

About The Position

In this role as a 245D Service Coordinator, you will oversee and coordinate services for individuals enrolled in a 245D program. You will ensure the delivery of high-quality, person-centered support by implementing care plans in accordance with federal and state regulations, as well as organizational policies. This position is part of a broader fiscal services team and offers significant autonomy in managing your assigned caseload.

Requirements

• Two-year degree in Human Services or related field and a minimum four years of relevant work experience; a four-year degree in human services or related field and a minimum of two years of relevant work experience preferred.
• A minimum of two years 245D experience.
• 20 – 35% travel as required to interact with persons, their families, county personnel and external training.
• Demonstrated interpersonal skills that quickly build rapport with customers, county social workers, and administrative staff. Excellent verbal, written, and phone communication skills.
• Ability to manage multiple priorities and take initiative with work objectives.
• Strong analytical and financial acuity skills.
• Ability to work independently; organize work consistently and meet deadlines.
• Demonstrated skills in problem-solving with an optimistic and compassionate nature.
• Ability to collaborate with co-workers across departments and teams.
• Travel in personal vehicle in the greater metro area is required.
• Candidate must complete and pass a background study, pre-employment drug screen; have a valid driver’s license free of violation; proof of motor vehicle insurance and reliable transportation for work purposes.
• Candidate must complete and pass a pre-employment background study; have a clean driving record & valid driver’s license, a physical and drug screen; and have access to reliable transportation for work purposes.

Nice To Haves

• Thorough understanding of disability services and funding sources available in Minnesota highly preferred.
• Case management experience in licensed services is highly preferred.

Responsibilities

• Overseeing and managing all 245D-related documentation and paperwork.
• Ensuring direct care employees receive thorough training, scheduling, continuous assistance, and evaluation.
• Conducting thorough client admissions, intakes, and evaluations.
• Creating and carrying out individualized service plans based on the requirements of each client.
• Managing a caseload of clients with professional customer service, case management, and basic calculations and budgeting skills.
• Communicating verbally, in writing and in person with the individuals we support, their support teams, county case manager, and referral sources.
• Reviewing progress and making any necessary revisions to service plans during regular meetings with clients, families, and care team.
• Managing the individual’s fiscal budgets using technical tools, spreadsheets, and utilizing basic calculations and budgeting abilities.
• Maintaining a working knowledge and understanding of Minnesota waiver programs.
• Keeping all records and documentation current, accurate, and compliant.

Benefits

• 18 days of PTO accrued in the first year of employment.
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage.
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage.
• Up to $3,000 annually in tuition reimbursement.
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree