2026 Summer Intern - IT Helpdesk

Masimo•Irvine, CA

16h•$22 - $25•Onsite

About The Position

Masimo is looking for interns to join our fast-paced IT department. We value all of our interns and go the extra mile to make sure you receive a learning experience that fits your career goals. You will become knowledgeable in your assigned area. You will also learn how to work in a professional environment and have ample opportunity to network with department leaders and other employees in the organization. Job Summary: This position will perform troubleshooting, desktop and remote support for end-users in a large scale client/server environment.

Requirements

Broad knowledge and skill in: Windows client/server technology and OS, Microsoft Office suite, basic networking concepts.
Above average skills in: managing tasks, customer service.
Excellent skills in: documentation skills, attention to detail.
Demonstrated ability to work within a team capacity and follow instructions.
Good communication skills: written and verbal.
Strong team player.
Technical aptitude to learn and follow instructions.
Attention to detail.
Ability to research solutions and work independently on tasks.
Currently pursuing a degree in Computer Science, IT/IS or related field.
Must be a current university student to qualify as an intern.
Alum candidates and students graduating May/June 2026 are not eligible for intern opportunities.

Nice To Haves

Prior experience working in IT is highly preferred.

Responsibilities

Work on support tickets to repair and troubleshoot issues with desktop /laptops, printers, and mobile phones.
Assist onsite employees with their computer and software issues with Windows and Mac.
Software installation and basic hardware troubleshooting.
Imaging computers and desktop/laptop setup.
Document resolution and follow up with trouble tickets.
Help manage hardware and software inventory.

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