2026 Summer Intern - IT Helpdesk

Masimo • Irvine, CA

1d • $22 - $25 • Onsite

About The Position

Masimo is looking for interns to join our fast-paced IT department. We value all of our interns and go the extra mile to make sure you receive a learning experience that fits your career goals. You will become knowledgeable in your assigned area. You will also learn how to work in a professional environment and have ample opportunity to network with department leaders and other employees in the organization. Job Summary: This position will perform troubleshooting, desktop and remote support for end-users in a large scale client/server environment.

Requirements

• Broad knowledge and skill in: Windows client/server technology and OS, Microsoft Office suite, basic networking concepts.
• Above average skills in: managing tasks, customer service.
• Excellent skills in: documentation skills, attention to detail.
• Demonstrated ability to work within a team capacity and follow instructions.
• Good communication skills: written and verbal.
• Strong team player.
• Technical aptitude to learn and follow instructions.
• Attention to detail.
• Ability to research solutions and work independently on tasks.
• Currently pursuing a degree in Computer Science, IT/IS or related field.
• Must be a current university student to qualify as an intern. Alum candidates and students graduating May/June 2026 are not eligible for intern opportunities.

Nice To Haves

• Prior experience working in IT is highly preferred.

Responsibilities

• Work on support tickets to repair and troubleshoot issues with desktop /laptops, printers, and mobile phones.
• Assist onsite employees with their computer and software issues with Windows and Mac.
• Software installation and basic hardware troubleshooting.
• Imaging computers and desktop/laptop setup.
• Document resolution and follow up with trouble tickets.
• Help manage hardware and software inventory.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees