2026 Summer Graduate Leadership Internship Program - Retail Distribution

TD Bank • Philadelphia, NY

2d • $67 - $67 • Onsite

About The Position

Please only apply to no more than two lines of business. The US Graduate Leadership Intern Program is a 10-week internship that prepares you for the fulltime 2-year direct to impact development program and will accelerate your potential and place you at the center of a real-world transformational challenge, aimed at bettering the lives of the clients, colleagues, and communities we serve. The Retail Distribution team is transforming TD Bank's Retail franchise, which requires a reimagining of our work practices to effectively accelerate our progress. Management Intern s in our Graduate Program will have the opportunity to make a significant impact on our customers, colleagues , and communities by integrating AI to redefine the way we work. Key Initiative May Include: Digital Onboarding – re-imagine the digital onbo arding experiences from shopping to applying to set- up and use across our consumer and small business customers . Adoption – increase digital adoption by building out solutions to migrate self - serve transactions from our Stores to digital through frictionless digital experiences . Engagement – create hyper- personalized and relevant interactions, through nudges, SMS and in -app offers that drive customer value and increase shareholder value . AI Enablement – leverage leading technologies to create Intelligent Virtual Assistants who can service and guide customers based on transactions and interactions across our mobile app. Depth & Scope: Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels Integrates the broader organizational context into advice and solutions within own area Understands the industry, competition and the factors that differentiate the organization Applies best practices to implement process, product or service improvements Acts as a subject matter expert within their own area of specialty or a resource for others Contributes to setting standards within area of expertise Uses advanced methods to contribute to new solutions and recommend standards against which others will operate Impacts a range of functional programs and operations across own and related teams Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels Works independently as the senior technical lead and guides others within area of expertise

Requirements

• Pursuing a Graduate Degree in related field
• 5+ years of related experience
• Demonstrated leadership experience, a history of delivering strong results, and high aspirations and motivation for career progression to senior leadership roles

Nice To Haves

• Current graduate students with studies in Finance, Business, Data Science, Computer Science, or Robotics and Cognitive Science related fields
• Curious problem-solvers with a passion for digital trends, and innovative AI capabilities
• Strong collaborator that can create solutions and drive project execution.
• Process engineer that operates with a Risk control mindset.
• Ability to define KPI's and build measurement frameworks and ensure data integrity
• Strong quantitative and statistical skills with the ability to translate data into business insights.

Responsibilities

• Completes business objectives set together with leadership as outlined at the start of the program
• Develops detailed, accurate, and timely research and reporting supported by insightful commentary
• Conducts internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
• Conducts meaningful analysis at the functional or broader organizational level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Identifies/implements process improvements to automate, streamline, and increase of analysis and decisions
• Represents business on cross-functional/cross-product working groups, projects, and forums
• Works with key business partners on strategic initiatives
• Liaison between internal stakeholders and external advisors, where appropriate
• Manages and prioritize multiple projects, working with discretion and confidentiality
• Advises and present senior management and influence decisions
• Invests in personal development and growth
• May be customer/client facing, and may be required to provide solutions for escalated inquiries or concerns
• Adheres to organizational frameworks or methodologies that relate to activities for our business area
• Ensures respective programs/policies/practices are well managed, meets business needs/priorities, and complies with internal/external requirements.
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Monitors service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements
• Leads / facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
• Actively manages relationships within and across various business lines, corporate and/or control functions and ensure alignment with organizational and/or regulatory requirements
• Keeps abreast of emerging issues/trends and evolving regulatory climate, and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Participates fully as a member of the team, support a positive work environment that promotes service to the business, innovation, and teamwork and ensure timely communication of issues/points of interest
• Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Remains current on trends, and grow knowledge of the business, related tools, technology and techniques
• Committed to curiosity and a growth mindset and a hunger to innovate with purpose
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills/capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Leads, motivates and develops relationships with internal and external business partners/stakeholders.
• Contributes to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, internally and externally

Benefits

• Growth opportunities and skill development are defining features of the colleague experience at TD.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• regular development conversations
• training programs
• competitive benefits plan
• access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees