2026 Product & Experience Consulting Intern

West Monroe (Campus) • New York, NY

12h • $39 • Hybrid

About The Position

West Monroe is seeking Consulting Interns to join our Product & Experience team within our Technology & Experience (TechEx) Practice. Our team is dedicated to creating, scaling and refining human-centered products that make a meaningful impact across diverse industries. We are passionate about designing strategies and products that people genuinely enjoy using, and that positively impact their lives.
As a Product & Experience Consulting Intern, you will play a role in shaping experiences that deliver value, usability, and feasibility to our clients and their customers. You will contribute to a shared understanding across the project spectrum, from high-level business objectives to detailed functionality, supporting product development teams toward continuous improvement across a range of agile methodologies.
In addition to customer strategies and product development, you will gain exposure to advisory work where you’ll engage in future-state recommendations and high-level analysis across the marketing, sales, or service portions of the customer lifecycle. This work includes conducting data analysis, facilitating workshops, and shadowing interviews to drive informed project outcomes.
This internship offers a unique opportunity to immerse yourself in both product development and advisory roles, allowing you to build depth and expertise while contributing to projects that drive meaningful success for our clients.

Requirements

• Sharp analytical thinking and an interest in solving complex problems
• Ability to stay organized and manage priorities in a fast-moving environment
• Demonstrated leadership potential through academics, extracurriculars, or prior work experience
• Clear and effective communication skills, both written and verbal
• A collaborative mindset and enthusiasm for contributing to team success
• Curiosity and a passion for continuous learning and innovation
• Bachelor’s degree in progress, with an expected graduation date between December 2026 and July 2027
• Intern candidates must be legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
• Minimum cumulative GPA of 3.0
• Must reside within 50 miles of your assigned office before your start date and throughout the internship; our culture emphasizes team collaboration within a hybrid work model
• Ability and willingness to travel Monday – Thursday (up to 50%); travel expenses covered by West Monroe

Nice To Haves

• Majors in: Business Administration
• Human Centered Design & Product Management
• Information Systems
• Product & User Experience Design

Responsibilities

• Assist in foundational Agile/traditional UX product development practices, including creating user stories and artifacts, refining backlogs, and defining product requirements
• Contribute to discovery work by conducting competitive research, observing user interviews, supporting technical analysis, and coordinating research activities
• Support Quality Assurance (QA) efforts by providing input on acceptance criteria and process improvement, ensuring alignment with goals and outcomes
• Assist in crafting clear narratives using storytelling principles, and surface industry trends for product and experience opportunities and recommendations to accelerate or improve speed to market and insight quality, especially as it relates to AI and Generative AI
• Help create and implement digital offerings like customer portals and intranet sites, contributing to journey and persona mapping
• Support team in creating concise status and progress reporting and communication
• Analyze user engagement and/or market/persona segment data to identify trends and insights that inform actionable recommendations

What This Job Offers

• Career Level: Intern