Zscaler Engineer II

Braze • Austin, TX

180d • $110,700 - $123,000

About The Position

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Requirements

• Extensive hands-on experience architecting and administering Zscaler Internet Access (ZIA) and Private Access (ZPA) in a complex, distributed environment
• Demonstrated success leading cross-functional projects involving secure access, SASE, or zero-trust network architecture
• Proficient in integrating Zscaler with identity providers (Okta/SSO/MFA), endpoint platforms (Jamf, Kandji), and cloud services (AWS/GCP/Azure)
• Strong knowledge of networking concepts, including DNS, IPsec/GRE tunnels, SSL inspection, authentication protocols (SAML/OAuth), and traffic forwarding
• Adept in scripting and automation with Python, Bash, or PowerShell—especially using APIs to manage Zscaler and adjacent systems
• Comfortable working across Security, Infrastructure, and Compliance teams to align technical controls with enterprise risk frameworks
• Experienced in incident response, root cause analysis, and proactive system monitoring in security-sensitive environments

Nice To Haves

• Zscaler Certified Professional or Architect certification (ZIA/ZPA)
• Okta, Jamf, or MDM platform certifications
• Experience using Jira for project tracking, access requests, or change management
• Experience designing access controls for hybrid or fully remote workforces at scale
• Background in network security, identity architecture, or SASE design
• Familiarity with infrastructure as code and configuration management (e.g., Terraform, Ansible)

Responsibilities

• Serve as the primary owner and architect of Zscaler services such as ZIA/ZPA/ZDX—managing global configurations, access policies, integrations, and governance
• Lead design and implementation of secure access frameworks in collaboration with Security, IT Network Engineering, and DevOps
• Build and maintain automations that streamline policy assignments, traffic steering, and onboarding/offboarding across the Zscaler platform
• Integrate Zscaler with identity (Okta), MDM (Jamf/Kandji), and SaaS infrastructure to support dynamic and context-aware access controls
• Analyze traffic flows, logs, and security alerts to continuously optimize Zscaler performance, policy enforcement, and user experience
• Act as a point of escalation and subject matter expert for complex troubleshooting, incidents, and post-mortems related to secure access and remote connectivity
• Contribute to security audits, risk assessments, and policy documentation that reflect Zscaler's role in our broader compliance program
• Mentor the wider Information Technology team and provide guidance on Zscaler usage, secure access best practices, and automation techniques
• Stay ahead of industry trends and proactively introduce features, configurations, and strategies to improve security posture and operational agility

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees