(WFO) Zone Team Leader (Draft for cloning)

Ollie's Bargain Outlet, Inc.

10h•Onsite

About The Position

The Retail Zone Team Leader is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. This role oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising and customer service oversight.

Requirements

High school diploma or equivalent required.
Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
Positive attitude and team player who interacts well with customers and associates.

Responsibilities

Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.