Zone Team Leader
Ollie's Bargain Outlet•Carbondale, IL
•$17 - $18•Onsite
About The Position
The Zone Team Leader (ZTL) is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The ZTL oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.
Requirements
- High School diploma or equivalent required
- Minimum of two years’ retail experience in a supervisory role within a mid-size to large retail or service- oriented business.
- Ability to work on site/in person evenings, weekends, and holidays on a regular basis.
- Ability to read, write and speak English.
- Ability to exercise sound judgment.
- Ability to preserve confidentiality of information.
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
- Knowledge of industry terms and processes.
- Ability to effectively communicate information and delegate tasks.
- Outstanding interpersonal and listening skills.
Responsibilities
- Successfully execute established procedures for their assigned store zone, which includes but is not limited to, merchandising including power aisle compliance, MOS/GVC/Ollie’s Follies, signage, displays, replenishment, pricing, ad sets, and daily recovery.
- Ensure that store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet all operational expectations.
- Oversee the Door to Floor process to ensure that merchandise is planned for and received properly, and that the sales floor is properly stocked with the merchandise in a timely manner.
- Supervisory responsibility for associates operating within the assigned zone.
- Ensure that all Associates are provided daily tasks and are being productive.
- Ensure that all customer service standards meet company expectations.
- Ensure proper scheduling and staffing for the effective unload/processing of merchandise to the sales floor.
- Communicate company directives and programs to store associates and ensure that all follow-up items are completed accurately and timely.
- Perform all functions to open and close the store when needed.
- Complete any additional responsibilities and/or duties as assigned.
Benefits
- Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
- 401K, generous company match with immediate vesting.
- Strong career growth & talent development culture.
- 20% Associate discount on all Ollie’s purchases.
- Vast array of voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
