Zone Support Specialist Intern

Twiddy and Company of Duck, Inc. • Corolla, NC

63d

About The Position

This role is perfect for a college student or recent graduate who wants to develop highly valuable communication, resource management, and organizational skills in a fast-paced environment.

Requirements

• Excellent at multitasking and prioritizing a high volume of work.
• Professional and friendly, both on the phone and in writing.
• Approach every interaction with a helpful, positive, and customer-centric attitude.
• Able to quickly learn and use our essential company software.

Responsibilities

• Managing the daily flow of all incoming requests (phone, email, communications platforms). You'll act as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task.
• Serving as the key contact for updates. This means following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time.
• Working with our operations team to ensure all work orders are correctly entered and follow company policies. You'll help us keep our service quality high!
• Becoming proficient in our software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties.

Benefits

• Gain Transferable Skills: Master the logistics and process management skills that are critical in any professional career.
• Direct Impact: Your work directly affects our operational efficiency and customer satisfaction.
• Great Team: Work in a supportive and dynamic environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 251-500 employees