Zone Manager

At Home • Franklin, TN

75d • $45,500 - $56,875

About The Position

The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company’s business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.

Requirements

• At least 18 years old.
• High School Diploma/Equivalent; College degree preferred.
• At least 3 years of Management/Leadership experience or equivalent At Home experience.
• At least 3 years of direct responsibility of leading 10 or more people in multiple departments.
• At least 1 year of experience with annual revenue, operating budget, or profit & loss dollars of at least $5 million.
• Ability to work a flexible schedule including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
• Proficiency within Microsoft Office (Word, Excel).
• Excellent verbal, written, and comprehension skills.
• Reliable and trustworthy role model for ethical and honest behavior.
• Ability to create a sense of urgency and promote teamwork.

Nice To Haves

• Experience in retail management.
• Strong problem-solving skills.
• Ability to handle multiple tasks with shifting priorities.

Responsibilities

• Build, coach, and maintain a store team to meet At Home’s Vision, Mission, Values, and business objectives.
• Recruit, interview, and hire team members to ensure a positive customer experience.
• Serve as a role model and coach in all areas related to Customer and Team Member experiences.
• Coach drive performance, set goals, and take follow-up action with team members.
• Make employment decisions for Zone Lead team members, including hiring, compensation, promotions, and disciplinary actions.
• Coordinate with the Store Director to maximize staffing effectiveness.
• Review, analyze, and communicate store financial and business data from the store scorecard.
• Develop and execute budgets, financial plans, and strategies to maximize sales and profits.
• Oversee Task Management by planning, directing, and scheduling team members for their shifts and tasks.
• Lead all aspects of the visual merchandising team for the store.
• Lead the store team in customer satisfaction, inventory control, safety, and loss prevention.
• Communicate and teach/train visual priorities and creation of visual moments.
• Ensure maintenance of a neat, clean, organized backroom sign storage area.
• Perform all other duties based on business needs.

Benefits

• Competitive salary range of $45,500-56,875/year.
• Open availability for scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees