Zone Manager

UNC-Chapel Hill • Chapel Hill, NC

5d

About The Position

The Zone Manager is one of 20-25 supervisors who organize and manage the daily cleaning operation of 10-30 subordinates for a group of University buildings, which on average encompass a total cleaning area of 500,000 square feet, including but not limited to offices, lounges, restrooms, student housing, classrooms, laboratories, entrances, exits, and stairways. Each Zone Manager’s assigned area may require additional specific knowledge and experience. These may include expertise in housing and residential student facilities in a campus setting, including management of summer turns; research, laboratory, and medical settings, including contamination containment and disposal of hazardous waste and related health and safety regulations; academic and administrative settings, including classrooms, offices, and historically-valuable facilities and holdings; and special event facilities, including athletic, academic and campus-related community events.

Requirements

• Demonstrated ability to communicate clearly and effectively both orally and in writing concerning work assignments, work performance and adherence to workplace policies, as well as perform quality inspections of employee work.
• Must be proficient in scheduling and planning.
• The successful candidate will have the ability to supervise a large, diverse work unit in a fast-paced environment.
• Must have working knowledge of proper cleaning techniques and safety requirements in order to train Housekeepers in these areas.
• Must have ability to read and interpret Safety Data Sheets.
• The applicant must be able to organize work assignments and work schedules, manage the supply inventory for the group, and operate within available supply limits.
• Must be committed to outstanding customer service and be able to communicate effectively and positively with these clients orally and in writing.
• Must be knowledgeable of federal personnel policies and management practices appropriate to a high-functioning workforce.
• Functional ability in Microsoft Office or similar suite of programs (word processing, spreadsheet, presentation, email, calendaring).
• This position is designated as a mandatory employee and is required to report to work in the event of a public health emergency.
• This position is designated as an adverse weather emergency position and the employee is subject to being placed on-call and is required to report to work in the event of an adverse weather emergency.
• Must be able to serve on-call duty on a rotating basis for weekends and holidays several times a year.
• Must have ability to work a flexible work schedule based on department needs, which sometimes requires work on the weekend; for example, training, inclement weather, exam week, graduation, student move-in/move-out, and flexing work schedule as requested by customer’s cleaning needs in buildings such as residence halls, science/medical; in addition, flexing work schedule as requested by customer’s cleaning needs for sporting events, labs and exam schedule, which sometimes requires work in the morning, afternoon, evening and weekend.
• Must have a valid NC Driver’s License or ability to obtain one prior to start date.

Nice To Haves

• Demonstrated supervisory experience, to include supervisory experience in institutional housekeeping, preferably in an academic or medical/research environment.
• Experience applying Federal and State OSHA standards and personnel policies preferred, as well as experience in appropriately applying North Carolina employment policies in managing State workers.
• Experience in collegiate residential housing housekeeping, including experience in scheduling and completing residential rooms and apartment turnover for summer camps and graduation in a fast-paced environment is preferred for positions in the housing area.
• Knowledge and skills in team cleaning processes.
• Experience in cleaning research, laboratory, and medical settings, including contamination containment and disposal of hazardous waste and related health and safety regulations; experience in academic and administrative settings, including classrooms, offices, and historically valuable facilities and holdings; experience in special event settings, including athletic, academic and large crowd community events.

Responsibilities

• Organize and manage the daily cleaning operation of 10-30 subordinates
• Manage cleaning of University buildings, including offices, lounges, restrooms, student housing, classrooms, laboratories, entrances, exits, and stairways
• Manage summer turns
• Manage contamination containment and disposal of hazardous waste and related health and safety regulations
• Manage classrooms, offices, and historically-valuable facilities and holdings
• Manage athletic, academic and campus-related community events
• Perform quality inspections of employee work
• Scheduling and planning
• Train Housekeepers
• Organize work assignments and work schedules
• Manage the supply inventory
• Communicate with University customers
• Serve on-call duty on a rotating basis for weekends and holidays several times a year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees