Zone Installation Specialist, Medical Imaging (East Zone)

Philips • New Haven, CT

38d • Hybrid

About The Position

As a Field Service Technician at Philips, you'll be the trusted technical expert ensuring our HealthTech products deliver exceptional performance for customers. Your role goes beyond fixing malfunctions-you'll proactively maintain, upgrade, and install cutting-edge solutions, whether onsite, remotely, or through our advanced service channels. By combining technical expertise with a strong customer focus, you'll help maximize satisfaction and create real value, all while collaborating with a global team committed to improving lives through innovation.

Requirements

• You've acquired 1+ years of experience in servicing any type of equipment.
• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• You have at least a high school diploma or vocational education. Associate's degree is preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment, travel can be up to 100% via car/air/train/bus. May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required) and flexible work hours based on business needs; must wear personal protective equipment.
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• For this position, you must reside in or within commuting distance to East Zone (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT and WV).

Nice To Haves

• Associate's degree is preferred.

Responsibilities

• Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.
• Must be qualified and perform work in at least one modality.  May be asked to become qualified in and perform work in multiple modalities.  Maintains knowledge of technical advances and current industry trends. Seeks out formal and informal training opportunities.
• Adopts best practices, schedules own activities & makes him/herself available to assist others.
• Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees