Zippy Guide (Dallas, TX)

Zippy•Dallas, TX

1d•Remote

About The Position

As a Zippy Guide (Loan Officer), you’ll play a crucial role in transforming the manufactured home financing experience. By leveraging Zippy’s technology-driven approach, you’ll help homebuyers navigate the loan process with transparency, efficiency, and care. This role goes beyond traditional loan origination as you’ll be a trusted guide for consumers, a key contributor to internal process improvements, and an advocate for expanding access to affordable homeownership. We’re looking for someone who is passionate about creating better consumer outcomes, thrives in a fast-paced and evolving environment, and enjoys working collaboratively to disrupt the status quo in manufactured housing finance.

Requirements

2+ years of experience in mortgage or equity sales.
Licensed Mortgage Loan Originator in relevant states (or willingness to obtain).
Tech-savvy – Proficiency in Microsoft Office and other software tools.
Strong communication skills – Excellent written, oral, and interpersonal skills.
Self-starter – Ability to work proactively and independently in a fast-paced environment.
Education – Undergraduate degree or extended relevant work experience.

Nice To Haves

Insurance Agent License in relevant states (optional).
Strong preference for candidates located within 75 miles of Dallas, TX

Responsibilities

Originate consumer loans – Take applications, set process expectations, and prepare loan files for successful handoffs.
Communicate effectively – Engage with applicants and partners via phone, email, and text.
Share best practices – Contribute insights, lessons learned, and challenges to a growing team of MLOs.
Provide feedback to engineering – Advocate for business and consumer needs to continuously improve Zippy’s technology.
Optimize internal processes – Focus on efficiency, risk management, and delivering best-in-class consumer outcomes.
Manage risk – Act as the front line for risk decision-making on new loans.

Benefits

Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.