Zip Line Guide (Whitefish Mountain Resort)

Winter Sports InC•Whitefish, MT

just now

About The Position

The Zip Line Guide ensures the safe and efficient operation of the zip line while fostering positive guest relations. They oversee daily operations, focusing on tour coordination and guest services, with the support of the Zip Line Supervisor and Operations Manager/Director. The Zip Line/Aerial Adventure Park Operations office/locker room is situated in the Base Lodge Clinic Building.

Requirements

Ability to communicate clearly with customers and co-workers
High school graduate or GED equivalent
Familiarity with or willingness to learn trolley, harness, and ropes safety procedures, as well as evacuation procedures
Comfortable working at heights exceeding 100 feet
Ability to provide accurate information and maintain a positive attitude

Responsibilities

Conduct general start-up procedures
Perform daily zip line inspections
Coordinate tour schedules with the Guest and Information Services Department
Maintain take-off and landing areas
Carry out and maintain landscaping projects in trail and take-off/landing areas
Inspect and maintain safety equipment on a regular schedule
Notify supervisor of safety concerns or maintenance needs
Prepare for and execute emergency procedures as required
Fit guests with appropriate harnesses and helmets
Educate guests on safety procedures
Inspect and check-in harnesses and helmets after each tour
Verify tour registrations/payments and coordinate adjustments with Guest and Information Services Dept.
Adhere to uniform, grooming, and nametag requirements
Perform job duties within the framework of WSI policies and procedures