Zimbrick Mercedes/Porsche/Audi CSR/ BDC Representative - Part Time

Zimbrick • Madison, WI

402d

About The Position

The CSR/BDC Representative at Zimbrick is a part-time role focused on providing exceptional customer service through effective communication and scheduling. The representative will assist inbound callers, schedule service appointments, and make courtesy calls to clients, ensuring a positive customer experience while adhering to the company's core values.

Requirements

• Basic computer and telephone skills
• Management skills
• Communication skills

Nice To Haves

• Eagerness to learn and progress
• Ability to work in a fast-paced environment
• Desire for variety and challenge
• Attention to detail
• Ease in navigating within multiple software applications
• Professional and positive attitude

Responsibilities

• Assist all inbound callers
• Efficiently schedule service appointments
• Make courtesy outbound calls to clients (no solicitation)
• Master written and verbal communication
• Deliver an Outstanding Customer Experience every time

Benefits

• Paid training
• Flexible schedules within core business hours
• Stable and experienced management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed