Zero Waste Representative

Republic Services•Gardena, CA

3d•$70,304 - $89,200

About The Position

The Zero Waste Representative works with businesses, institutions and agencies to promote source reduction, reuse, and recycling throughout our designated Los Angeles Franchise Zones to reduce the amount of material that is landfilled and find alternative diversion solutions to our evolving waste. The Zero Waste Representative is a field position and will provide technical support and guidance on program implementation and operations to a diverse customer base.

Requirements

Experience in sustainability initiatives.
Experience communicating with diverse stakeholders in formal and informal settings.
High school diploma or GED.
Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs.
Valid driver’s license.

Responsibilities

Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems.
Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups.
Provides customized reporting for customers.
Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers.
Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations.
Implements successfully the Zero Waste Program in their assigned franchise zone.
Manages major accounts and high-profile accounts in their franchise zone.
Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation.
Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants.
Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program.
Partners with the operations team, when needed, to address customer services issues.
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
Performs other job-related duties as assigned or apparent.