Youth Sports Official - Soccer

City of Greeley•Greeley, CO

3d•$15 - $26

About The Position

This job description is a summary describing the general level of work being performed. It is intended to be all-inclusive, and the duties of this position may change based on business nee. The City of Greeley reserves the right to add, delete, or update duties and responsibilities at the discretion of the supervisor and/or appointing authority.

Requirements

Zero to One (0-1) year of officiating and/or playing experience.
Zero to One (0-1) year of customer service experience.
Must be at least 16 years of age at the time of hire.
Knowledge of the business and organizational structure of Colorado municipalities.
Knowledge of how the game is played.
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
Ability to self-start and take initiative in completing daily tasks and special projects.
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to establish and maintain partnerships with a variety of internal and external constituencies.
Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
Ability to navigate a complex political environment.
Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
Knowledge of incident response and handling methodologies.
Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.

Nice To Haves

Two (2) years of officiating and/or playing experience.
Two (2) years of customer service experience.

Responsibilities

Applies the proper principles and techniques used to officiate recreational sporting events.
Assists in preparing the gym/field for play by setting up any necessary equipment and inspect the site to ensure participant safety.
Works effectively and productively in a fast-paced environment.
Manages participants, team managers and/or coaches under difficult game situations.
Acts quickly, calmly, and appropriately in emergency situations.
Attends staff meetings and trainings.