Youth Services Assistant

Addison Public Library • Addison, IL

9h • $22 - $27

About The Position

The Addison Public Library is seeking a customer-focused Youth Services Assistant to help connect patrons with their interests and information needs. Along with providing an exceptional patron experience at the Youth Services desk, you will have the opportunity to provide programming support and assist with promotions and outreach. The Library is currently finalizing a building project and our newly renovated Youth Services department will include a new and dynamic play area as well as plenty of opportunities to interact and connect with patrons.

Requirements

• A positive attitude.
• Passion for working with the public and connecting them to resources.
• Effective, enthusiastic, and respectful communication.
• Proficiency in the use of technology.
• Knowledge of children’s literature and child development.
• Excellent customer service skills with two years of experience.
• Two years of customer service experience is required.
• Our community is diverse, and your co-workers are too, so being comfortable engaging with a wide variety of ages, cultures, and abilities is essential.

Nice To Haves

• LTA or bachelor’s degree preferred; directly related experience and/or enrollment in higher education may be considered in place of the degree requirement.
• Experience working with children is preferred.
• Preference will be given to qualified candidates who are bilingual English and proficient in English and Polish, Spanish or any of the other languages spoken by patrons we are happy to serve.

Responsibilities

• Providing an exceptional patron experience at the Youth Services desk
• Providing programming support
• Assist with promotions and outreach

Benefits

• Generous accrued paid time off, including three weeks of vacation annually, two weeks of sick leave, and eight weeks of paid parental leave
• Encouragement for professional growth, including tuition reimbursement
• A diverse community that actively uses and supports its public library
• An organizational culture that embraces change and supports trying new ideas

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree