Youth Employment Specialist

Goodwill Industries of New Mexico•Albuquerque, NM

12h

About The Position

You’re someone who wants to make a difference in the lives of New’s Mexico’s Youth. You’ve got a passion and/or experience in social services and want to extend your reach. Something challenging but also rewarding. That’s our story too! Goodwill Industries of New Mexico is looking for an Youth Employment Specialist to assist youth in gaining employment skills, career exploration, and finding a career path through our JumpStart youth employment program. We are a New Mexico nonprofit corporation with stores throughout the state and JumpStart program is our newest program! This opportunity will allow you to work one on one with youth aged 16-22 to help them finding meaningful work experience and lifelong skills. This is your chance to put your skills and your heart to work for our community. Come join our team!

Requirements

Knowledge of organizational practices, policies and procedures and compliance withsame.
Knowledge of and compliance with all safety policies and procedures.
Knowledge of applicable federal, state, county and local laws, regulations, andrequirements.
Knowledge of Americans with Disabilities Act (ADA).
Knowledge of outreach services and activities, funding agencies, and community healthcare and vocational services.
Skill in working with persons with developmental disabilities.
Skill in operating various word-processing, spreadsheets and database softwareprograms.
Ability to train a variety of skills in varied environments, with different physicaldemands.
Ability to travel as required
Ability to read and interpret documents such as case notes, safety rules, operatingand maintenance, instructions, and procedure manuals.
Ability to prepare accurate, complete and legible reports and create and presentdetailed and effective speeches and presentations.
Ability to exhibit excellent customer service skills.
Ability to read, write and understand English.
Ability to carry out instructions in verbal and written format.
Ability to interact and maintain good working relationships with individuals of varyingsocial and cultural backgrounds and youth/young adults with disabilities.
Ability to work extended hours and various work schedules.
Ability to maintain confidentiality.
Ability to work independently and demonstrate time management skills.
Ability to handle multiple tasks and meet deadlines.
Individuals must be able to pass a criminal background check and drug test.
Individuals must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.
Must be able to pass APS background check.
Associate’s Degree in Social Services or related field preferred. (Other educational requirements may be required by funding source).
Two years’ professional work experience or equivalent combination of education and experience.

Nice To Haves

Experience working with youth is preferred
Bilingual is preferred.

Responsibilities

Adherence to the attendance and punctuality policies of Goodwill.
Exhibit excellent customer service skills as related to your position.
Develops and maintains contact with new and existing high schools.
Educates the business community of the benefits of hiring GINM’s participants and utilizing GINM Employment Services.
Assesses the youth served job strengths, abilities and possible barriers and develops a customized job search plan to help participants secure and retain competitive community employment.
Provide customized educational planning and career exploration for Jumpstart youth participants.
Provide youth with service referrals for community resources that will assist to improve personal situations.
Maintains current knowledge of changes in the local community with respect to labor market trends, income levels, the business community, and other community agencies, especially in particular to youth.
Maintains communication with Jumpstart assigned high schools and seeks to form partnerships with new high schools that program could potentially grow and serve.
Dedicates 6 hours each week to cold call on business and social service organizations to develop partnerships by educating employers/organizations about Goodwill Jumpstart program/services and benefits of working collaboratively.
Assists in meeting weekly, monthly and annual program goals and objectives including number of persons served and placed; meets annual individual placement and persons served goals (this number will vary according to program, goals and at the discretion of the Program Manager, Department Director, and Chief Services Officer).
Assists participants with the development of skills, relative aspects of the job search process: resumes, cover letters, how to find job announcements, interview techniques, and job leads that match Individual Service Plan objectives.
Manages participant files according to policy and provides accurate documentation for services including case notes.
Develops partnerships with local business to educate employers and create top-of-mind and preferred hiring status for GINM youth participants.
Maintains accurate records and documentation through narrative, statistical and financial reporting to meet GINM, State, and CARF standards; prepares departments monthly reports.
Responsible to gather satisfaction survey data from participants, funders, employers and other stakeholders.
Ensures HIPAA compliance.
Responsible for the safety of persons served on caseload or area of responsibility.
Responsible for CARF compliance and maintaining standards in areas of responsibility.
Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.•Maintains confidentiality of all privileged information.
Performs other incidental and related duties as required and assigned.