Full-Time Day Time Youth Counselor

ALI FORNEY CENTER•New York, NY

5d•$22 - $22

About The Position

This position will provide coverage for Al’s Place. Youth Counselors create and supervise a safe, affirming environment for clients to meet their needs and progress on goals. This position will help manage the Welcome Desk and provide general support to the Drop-in Center.

Requirements

Experience working with adolescent/young adult population required.
Knowledge of psychosocial needs of LGBTQ/homeless population is helpful.
Must be highly organized and able to work independently and collaboratively
Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors.
Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth.
Problem-Solving: Strong ability to identify problems and develop effective solutions independently.
Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors.
Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently.
Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively.
Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth.
Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
Strong written communication skills for documentation and report writing.
Familiarity with crisis management tools and de-escalation techniques.

Responsibilities

Monitor and supervise youth in program to provide a safe, clean and secure environment
Provide coverage for Welcome Desk & Reception at Drop-in for 5 hours/day
Maintain a safe, respectful, hospitable, and professional atmosphere
Help maintain consistency in delivery of services and with regards to programmatic policies
Document daily services, and maintain data, as needed.
Communicate with treatment team, IT and Facilities, and program supervisors.
Attend mandatory staff meetings and regular supervision